Sales Support Specialist
il y a 3 semaines
Imerys is seeking a highly skilled Customer Service Representative to join our team in Toulouse, France. As a key member of our sales team, you will be responsible for managing customer orders, requests, and complaints with efficiency and professionalism.
You will work closely with our logistics team to identify alternative delivery solutions and ensure proactive communication with customers. Your strong customer orientation and business sense will enable you to understand customers' needs and provide solutions that meet their requirements.
Key responsibilities include:
- Managing customer orders and requests
- Ensuring proactive communication with customers
- Contributing to the logistics team to identify alternative delivery solutions
- Managing the front office and preparing and reviewing the orderbook
- Ensuring accurate order entry within the ERP system
You will be a team player, with strong interpersonal and communication skills, and a ability to manage priorities and work in a fast-paced environment.
Requirements:
- Bachelor's degree in international business or a related field
- Minimum 2 years of experience in a similar function or in the industrial field
- Bilingual in English and French, with fluency in German
- Strong knowledge of IT tools, including ERP systems and Google workspace
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