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At Accor, we are committed to delivering exceptional hospitality experiences to our guests. As a Restaurant Operations Supervisor, you will play a key role in ensuring the Primrose Restaurant meets and exceeds our high standards of service and quality.
Key Responsibilities:
- Lead and motivate a team of staff to provide exceptional guest experiences
- Ensure efficient day-to-day operations of the restaurant, including scheduling, inventory management, and quality control
- Provide ongoing training and development opportunities to enhance staff skills and knowledge
- Handle guest complaints and feedback, and take corrective action when necessary
- Collaborate with other departments to achieve sales projections and improve overall restaurant performance
Requirements:
- Completion of Grade 12 or equivalent
- Post-secondary education in Hospitality/Tourism is an asset
- Alberta ProServe Certification
- Previous experience working in restaurant front-of-house operations
- Knowledgeable in a variety of liquor and wines
- 1-2 years of supervisory experience
- Strong communication and interpersonal skills
- Comfortable using Microsoft Word, Excel, and Outlook
What We Offer:
- Complimentary meal in our staff cafeteria each shift
- Access to Employee Travel Program
- Discounts on hotel Food & Beverage, Spa and Golf Memberships
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.