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Customer Service Representative
Il y a 2 mois
**About Edenred**
Edenred is a leading provider of employee benefits and services, connecting employees, companies, and merchants worldwide.
**Job Summary**
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Edenred Mobility. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities**
- Respond to client inquiries and resolve issues in a timely and professional manner.
- Provide product information and support to clients, ensuring they have a seamless experience with our services.
- Collaborate with internal teams to resolve client issues and improve overall customer satisfaction.
- Develop and maintain strong relationships with clients, understanding their needs and preferences.
- Contribute to the development of new business opportunities and partnerships.
Requirements**
- Bachelor's degree in a related field (e.g., business, marketing, communications).
- At least 2 years of experience in customer-facing roles, preferably in a sales or account management capacity.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proficiency in Microsoft Office and Salesforce, with a willingness to learn and adapt to new technologies.
- Strong problem-solving skills, with the ability to think critically and creatively.
What We Offer**
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
- Professional development opportunities, including training and mentorship programs.
- A collaborative and inclusive team culture, with a focus on diversity, equity, and inclusion.
How to Apply**
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
