Medical Services Director
il y a 8 heures
Job Overview
Organon is seeking a highly skilled Medical Services Manager to oversee all local Medical Services activities for the Mid-Europe Cluster. This role involves managing strategies and execution of activities related to Medical Review of (non-)promotional materials and medical information for the cluster.
Key Responsibilities
- Ensure management and quality control of vendors performing DPOC services, including receipt of cases, classification, and routing for further processing.
- Manage processes related to medical information, including response to unsolicited inquiries and triage of cases.
- Develop and maintain standardized answers for frequently asked questions and routine requests.
- Ensure high-quality professional communications from Medical Information Specialists.
- Identify gaps within the medical information process and provide rapid resolution.
- Maintain ongoing communication with internal stakeholders, including PV and quality teams, commercial teams, and operations.
- Generate and report monthly key performance metrics.
Medical Review
- Manage processes related to (non-)promotional material review and approval, including review flows, priorities, outsourcing, metrics, SOP, and regional initiatives.
- Be knowledgeable of regulations and laws governing promotional materials in defined countries.
- Ensure accurate and prompt medical review of materials by medical reviewers, meeting company policies and country regulations.
- Ensure final approval of promotional and non-promotional materials in defined countries.
- Provide compliance leadership and training to country staff.
Team Management
- Manage and lead the team daily, taking responsibility for recruitment and successful integration of new employees.
- Develop employees around key skills and ensure follow-up through local coaching.
- Foster a climate within the team that motivates and engages employees.
- Promote and implement working methods that encourage collaboration, autonomy, and innovation within teams.
General
- Lead and monitor local priority activities, applying project management skills.
- Represent the cluster in regional and global teams, meetings, and projects.
- Contribute to simplification of standard operations/processes related to medical operations concerning local rules and regulations.
Requirements
- People & team management skills
- Excellent communication and interpersonal skills, strong personal integrity, team player
- Demonstrated effective organizational skills, including ability to set goals align priorities, and work effectively in a constantly changing environment
- Experience interacting with cross-functional teams and ability to collaborate effectively to ensure proper alignment and accelerate the approval process
- Ability to manage different systems related to the position
- Vendor management is a strong asset
- Thorough understanding of ethical guidelines, laws, and regulations relating to the biopharmaceutical industry
- Languages: French, English. Dutch and/or German are an asset
- Minimum of 5 years of experience in the pharmaceutical industry
- Experience in managing, leading, and developing a team (1-5 direct reports)
- Experience in project management and effective organizational skills
- Experience in Medical Information & Medical Review
- Medical degree, PhD, Pharm D, or other relevant life sciences degree
About Organon
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families, and the communities they care for.
We have an important portfolio and are growing it by investing in the unmet needs of Women's Health, expanding access to leading biosimilars, and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.
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