Product Application Specialist
il y a 4 semaines
Role Overview
As a Product Application Specialist at Adfors, you will be responsible for providing technical expertise and support to our customers in the construction and industrial markets. Your primary focus will be on the application of our products, including mesh fabrics, wallcoverings, and drywall tape.
Key Responsibilities
- Conduct product application demonstrations and training for our customers, as a support to sales and business development teams.
- Train commercial CPE new team members on product application.
- Leverage your technical expertise for creating educational application tools (packaging instructions, application videos, etc.) in partnership with communication team.
- Test and assess our products easiness of application as a support of new product development.
- Conduct product benchmarks together with product management
Customer Knowledge and Innovation Opportunities
- Enhance our understanding of applicators/installers and DIY client needs.
- Relay these customers' needs to the rest of marketing team for: Innovation opportunities Packaging changes, including instructions Enhancing product arguments Adapting communication materials
- Organize and conduct application testing with clients during innovation process.
- Organize and lead product development/innovation for the French market in direct collaboration with all the product managers, especially for the retail and DIY customers.
Field Claims Management
- Travel to construction sites to assist with claims when needed.
- Serve as a first relay for claims between French commercial and plant quality department.
Norms & Regulation
- Monitor norms changes in Europe, specifically in France, leveraging the Saint-Gobain network.
- Collaborate with the product team to ensure proper application (packaging, certifications, etc.).
Requirements
- Fluent in English and French.
- Construction product application experience (ideally including wallcovering)
- Knowledge of CPE product offer (Wallcovering, Mesh, Drywall tape) is highly appreciated.
- Technical educational background
Location & Travel
The job will be based in France, near one of SG offices or product demonstration centers. The candidate would be able to choose between 3 possible locations (to be discussed): Paris, Amiens or Chambery.
The candidate must be ready for 50% of time or more of travelling.
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