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Loyalty Program Manager
Il y a 2 mois
As a key member of our team, you will be responsible for designing, implementing, and managing a loyalty program for our 20 million-strong member base.
Key tasks include:
- Developing and executing a loyalty program strategy to drive engagement and retention.
- Managing and optimizing our CRM tools, including Salesforce Marketing Cloud and Batch, to deliver targeted campaigns and improve customer experience.
- Analyzing data to identify growth opportunities and optimize program performance.
- Collaborating with cross-functional teams to ensure seamless execution and maximum impact.
To succeed in this role, you will need:
- A minimum of 3 years of experience in loyalty and CRM, preferably in e-commerce.
- Proven experience in managing loyalty programs and driving customer engagement.
- Excellent analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
- Strong communication and project management skills, with the ability to work effectively with internal and external stakeholders.
Showroomprive.com is a dynamic and innovative company that values its employees and provides a stimulating work environment. We are committed to delivering exceptional customer experiences and driving business growth through our loyalty and CRM programs.
