Artificial Intelligence Software Engineer Lead
il y a 1 jour
Gorgias is a pioneer in AI-powered customer experience for ecommerce brands.
Job Title: Machine Learning EngineerWe are seeking an experienced Machine Learning Engineer to join our team. The ideal candidate will optimize and implement solutions that enhance the efficiency, accuracy, and functionality of our AI-driven customer support, marketing and phone solutions.
About the RoleThe successful candidate will own the feedback, observability, and continuous training of the deployed solutions/models. You will work on Generative Agents, Recommender systems, and Knowledge graphs.
- Develop and maintain APIs and batch jobs using FastAPI and Kubeflow.
- Solve product-facing problems with classical NLP and/or with Large Language Models.
- Stay up-to-date with the relevant math and computer science state-of-the-art.
To be successful in this role, you should have:
- A proven track record of 5 years in Machine Learning (NLP/HuggingFace/Math), software design (DDD) and developing&maintaining APIs and batch jobs.
- Technical skills in Python, our engineering tools and frameworks. Familiarity with Google Cloud Platform (GCP) is a plus.
- Excellent written and verbal communication skills in English, with the ability to articulate complex concepts to both technical and non-technical stakeholders.
- A Master's degree in STEM (science, technology, engineering and mathematics), or a related field.
We offer a competitive salary of $180,000 - $200,000 per year, plus benefits including:
- Competitive equity package
- 5-week vacation
- Paid sick leave
- Paid parental leave
- MacBook Pro
- Brex card for personal expenses
- Private health insurance
- $700 to set up your workstation at home
- $2000 for learning materials per year
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