Artificial Intelligence Software Developer for E-commerce

il y a 20 heures


Paris, Île-de-France Gorgias Temps plein
About Gorgias

Gorgias empowers e-commerce brands to grow through AI-powered customer experience. Our mission is to make customer experiences effortless for everyone involved.

Job Overview

We are looking for a skilled Artificial Intelligence Software Developer to join our Machine Learning team. As part of this team, you will play a crucial role in developing, refining, and enabling our AI Agent, designed to automatically address and resolve shopper requests for our merchant clients.

Main Responsibilities:
  • Owning the feedback, observability, and continuous training of the deployed solutions/models (we use HuggingFace, Vertex, Comet ML, multiple LLM providers, and PromptLayer)
  • Solving product-facing problems with classical NLP and/or with LLMs
  • Maintaining our services (we use FastAPI) and cron jobs (we use Kubeflow)
  • Collaborating in a cross-functional team: we are providing Machine Learning as a service within Gorgias
  • Maintaining the ML team data pipeline (we use BigQuery and DBT)
Requirements:
  • 5 years of proven track record in Machine Learning (NLP/HuggingFace/Math), software design (DDD) and developing&maintaining APIs and batch jobs (FastAPI/kubeflow/DBT).
  • Proficiency in Python, our engineering tools and frameworks.
  • Excellent written and verbal communication skills in English, with the ability to articulate complex concepts to both technical and non-technical stakeholders.
  • Masters degree in STEM (science, technology, engineering and mathematics), or a related field.
What We Offer:
  • A competitive salary around €100,000 per year.
  • Up to ~5-week vacation.
  • Paid sick leave.
  • Paid parental leave.
  • Private health insurance.
  • €700 to set up your workstation at home.
  • €2000 of learning material per year.


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