Artificial Intelligence Software Developer for E-commerce
il y a 20 heures
Gorgias empowers e-commerce brands to grow through AI-powered customer experience. Our mission is to make customer experiences effortless for everyone involved.
Job OverviewWe are looking for a skilled Artificial Intelligence Software Developer to join our Machine Learning team. As part of this team, you will play a crucial role in developing, refining, and enabling our AI Agent, designed to automatically address and resolve shopper requests for our merchant clients.
Main Responsibilities:- Owning the feedback, observability, and continuous training of the deployed solutions/models (we use HuggingFace, Vertex, Comet ML, multiple LLM providers, and PromptLayer)
- Solving product-facing problems with classical NLP and/or with LLMs
- Maintaining our services (we use FastAPI) and cron jobs (we use Kubeflow)
- Collaborating in a cross-functional team: we are providing Machine Learning as a service within Gorgias
- Maintaining the ML team data pipeline (we use BigQuery and DBT)
- 5 years of proven track record in Machine Learning (NLP/HuggingFace/Math), software design (DDD) and developing&maintaining APIs and batch jobs (FastAPI/kubeflow/DBT).
- Proficiency in Python, our engineering tools and frameworks.
- Excellent written and verbal communication skills in English, with the ability to articulate complex concepts to both technical and non-technical stakeholders.
- Masters degree in STEM (science, technology, engineering and mathematics), or a related field.
- A competitive salary around €100,000 per year.
- Up to ~5-week vacation.
- Paid sick leave.
- Paid parental leave.
- Private health insurance.
- €700 to set up your workstation at home.
- €2000 of learning material per year.
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