Department Head
il y a 3 jours
We are seeking a Department Manager to support the Store Director in driving the success of our store. This role involves overseeing merchandising, stock, sales, profitability, customer experience, and team management.
Our client is a renowned Italian luxury fashion house known for its exquisite craftsmanship, innovative designs, and exceptional quality. The company has become synonymous with opulence and sophistication.
Key Responsibilities:
- Lead and grow the department's business.
- Monitor performance and achieve KPIs.
- Analyze business metrics and implement improvement plans.
- Set and meet performance targets.
- Stay informed about competitors and provide feedback.
- Deliver exceptional customer service and manage client relationships.
- Ensure merchandise is well managed and displayed.
- Maintain inventory accuracy.
- Align visual merchandising with company standards.
- Coach and motivate the team to meet objectives.
- Conduct and manage training sessions.
Candidate Profile:
- 5 years of supervisory experience in fashion/luxury sales.
- Bachelor's degree preferred.
- Fluent in French & English; additional language a plus.
- Strong selling, communication, and relationship-building skills.
- Organized, confident, and professional.
- Client-focused with strong business acumen.
- Proficient in computer skills and retail management systems.
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