Hotel Manager

il y a 3 semaines


Sarreguemines, Grand Est, France Michael Page (France) Temps plein

Hotel Manager Job Description

About Our Client

Our client is a prestigious international hotel group with a remarkable development in Africa.

Job Summary

We are seeking a highly experienced Hotel Manager to join our team in Rwanda. As a Hotel Manager, you will be responsible for implementing and maintaining high standards of service and hospitality, ensuring compliance with all health, safety, and regulatory requirements, and recruiting, training, and mentoring a high-performing team dedicated to delivering outstanding service.

Key Responsibilities

  1. Implement and maintain high standards of service and hospitality
  2. Ensure compliance with all health, safety, and regulatory requirements
  3. Recruit, train, and mentor a high-performing team dedicated to delivering outstanding service
  4. Implement professional development programs to enhance staff skills and career growth
  5. Develop and execute strategic plans to maximise revenue and profitability
  6. Identify and target key markets, particularly in the business and MICE segments
  7. Monitor financial performance, analyse variances, and implement corrective actions as needed
  8. Oversee pricing strategies and revenue management to optimise room rates and occupancy
  9. Foster relationships with key clients, industry partners, and local businesses
  10. Represent the hotel at industry events and trade shows to promote the property and network with potential clients
  11. Implement programs to enhance customer loyalty and repeat business
  12. Monitor online reviews and social media channels to maintain a positive brand reputation
  13. Oversee the management of all hotel facilities, including conference and meeting spaces
  14. Coordinate with the maintenance team to address any operational issues promptly

Requirements

Holder of a Bachelor's degree in Hospitality Management, Business Administration, or a related field, you cumulate a minimum of 7-10 years of experience in hospitality, with at least 3 years in a hotel management role. You have extensive experience in the MICE segment and a strong network within the industry. Fluency in English is required; knowledge of French is an advantage.

Benefits

Our client offers a competitive net salary with associated package benefits.


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