Retail Operations Coordinator
il y a 4 semaines
Unlock Retail Excellence
As a key member of our Retail Team, you will play a vital role in coordinating all retail activities and initiatives for the Village. You will be the primary point of contact for the Retail Team with other departments on projects in common and coordinate people-related matters for the Brands.
Key Responsibilities
- Organize recruitment events to ensure proper staffing levels for the stores.
- Monitor recruitment KPIs and track the impact of initiatives.
- Develop new initiatives and brand staff engagement.
- Manage the Village-specific incentive program, handling store requests and tracking acquired points.
- Develop initiatives in partnership with other departments to support services and enhance the guest experience.
- Track and report on CRM performances.
- Act as the direct contact for stores and build relationships with the teams.
Requirements
- Degree education or relevant qualification is preferred.
- Proven experience in the fashion or luxury retail industry.
- Strong written and verbal communication skills.
- Strong analytical skills and numerical sense with an excellent eye for detail.
- Fluent in English and French.
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