Retail Training Coach

il y a 3 semaines


Puteaux, Île-de-France Pandora Temps plein

Chargé de formation Retail F/H/X

Nantes, Rennes, Orleans or Paris area

Scope - North-West France

As a key member of Pandora's training team, you will play a crucial role in enhancing the skills and performance of our sales teams. Reporting to the Training Manager for Western Europe, you will be responsible for creating and delivering training materials, as well as providing coaching and support to store staff.

Key Responsibilities

  • Develop and implement training programs to improve sales performance and customer engagement.
  • Provide on-the-job coaching and mentoring to store staff to enhance their skills and knowledge.
  • Collaborate with Regional Sales Managers and District Sales Managers to identify areas for improvement and develop action plans to address them.
  • Conduct training sessions for various sales teams, including Owned and Operated Stores, Franchises, and Multibrands.
  • Adapt Global Training content for the French market and create new training materials as needed.
  • Lead training projects from start to finish, including project management, training tool development, and evaluation.

Requirements

  • Strong experience in on-the-ground training, leading training projects, and coaching sales teams.
  • Fluent French and English language skills.
  • Knowledge of CrossKnowledge and Articulate software is a plus.
  • Expertise in MS Office applications.

About Pandora

Pandora is the world's largest jewelry brand, designing, manufacturing, and marketing hand-finished jewelry at affordable prices. We are committed to leadership in sustainability and have set science-based targets to reduce greenhouse gas emissions by 50% across our own operations and value chain by 2025.

Why join Pandora?

At Pandora, we believe that creating an inclusive and diverse workplace is essential to delivering on our company purpose: to give a voice to people's loves. We foster a culture of inclusion and diversity, where everyone feels respected and valued.


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