Security Infrastructure Architect
il y a 1 jour
We empower e-commerce brands to thrive through AI-powered customer experience. As a pioneer in the CX platform industry, we have earned the trust of over 15,000 merchants worldwide, from small independent shops to leading global e-commerce brands.
Our cutting-edge technology offers the most integrations with Shopify (100+) and allows for seamless onboarding without complex setup. We provide a unified platform for managing every aspect of customer support across various channels, automating up to 60% of support tasks so that agents can focus on high-value conversations and driving sales.
About the role
As a Gorgias Security Infrastructure Architect, you will play a vital role in shaping our security program, collaborating closely with our SRE team and engineering leadership. You will be responsible for implementing and managing essential security tools and processes, focusing on ensuring resilience against potential external threats and attacks. This position will be critical in setting up proactive security measures and responding to incidents, making a tangible impact on Gorgias' ability to meet enterprise-grade security standards.
Key Responsibilities:
- Contribute to the development of our security framework, tools, and processes, focusing on protecting critical infrastructure and ensuring system reliability.
- Collaborate closely with the SRE and Infrastructure teams to integrate security practices and tools into existing and emerging platforms, including Kubernetes and multi-region deployments.
- Enhance the Security Information and Event Management (SIEM) system to improve comprehensive monitoring, threat detection, and alerting.
- Develop automated detection and mitigation playbooks for common security incidents (such as DDoS attacks, phishing, and other infrastructure-related threats).
- Conduct and evaluate attack simulations and real-time incident management to improve detection and mitigation rates.
- Champion security best practices within the engineering organization by promoting secure coding practices, incident response protocols, and real-time threat mitigation strategies.
- Provide leadership and training across engineering teams to ensure adoption of security standards and incident management practices.
About you
5+ years of experience in a security engineering or infrastructure security role, preferably within a high-growth SaaS or eCommerce environment.
Proven expertise in infrastructure security, DDoS mitigation, and SIEM/SOC platforms.
Strong knowledge of cloud environments, particularly in Kubernetes/GKE, Postgres clusters, and networking protocols.
Hands-on experience with automation tools and Infrastructure as Code (IaC), such as Terraform.
Proficiency in scripting languages like Python or Golang for automating security processes and incident responses.
Ability to communicate security best practices and protocols to cross-functional engineering teams, advocating for a security-first mindset across the organization.
Experience with observability, incident management, and disaster recovery is a plus.
Ability to confidently serve as the main point of contact for all security-related matters in a dynamic startup environment.
Salary: €90,000 - €120,000 per annum, depending on location and experience.
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