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Technical Support Services Leader
Il y a 2 mois
Job Title: Senior Technician/Future IT Support Service Manager
About the Role:
Hays France is seeking a highly skilled and experienced Senior Technician/Future IT Support Service Manager to join our team. As a key member of our IT department, you will be responsible for coordinating user support activities and providing training on IT systems to enhance performance and security.
Key Responsibilities:
- Coordinate user support activities and provide training on IT systems to enhance performance and security
- Supervise a support team of 4 people
- Manage IT support for users (level 1/2) and resolve incidents/requests
- Assist users in optimizing their workstations and IT tools
- Conduct training sessions for all users in the group's companies on IT tools
Requirements:
- Degree in IT (minimum Bac +2) with previous similar experience
- Good knowledge of operating systems and common software
- Strong communication and team management skills
About Us:
Hays France is a leading recruitment agency specializing in IT and technology recruitment. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled and experienced Senior Technician/Future IT Support Service Manager to join our team.
