IT Solution Deployment Specialist

il y a 3 semaines


SaintBaudilleetPipet, Auvergne-Rhône-Alpes, France Groupe Vicat Temps plein

About Groupe Vicat

Groupe Vicat is a leading construction materials company with operations across France.

Mission Description

As an IT Solution Support Specialist, you will play a vital role in ensuring the successful implementation and ongoing support of our technology solutions. Your responsibilities will encompass:

  • Coordinating the deployment of new solutions with operational teams to ensure seamless integration.
  • Creating and configuring user accounts within our systems to facilitate access and productivity.
  • Developing and maintaining comprehensive training materials for users, empowering them to effectively utilize our technology.
  • Providing first-line technical support to address user inquiries and resolve issues promptly.
  • Gathering feedback from project stakeholders and communicating it to the relevant committees to drive continuous improvement.
  • Collaborating with IT teams to ensure the smooth operation of existing solutions and identify areas for optimization.
  • Conducting user training sessions to enhance their understanding and proficiency with our technology.
  • Generating and analyzing performance indicators to monitor the effectiveness of our solutions and identify opportunities for enhancement.

Profile Requirements

We are seeking a highly motivated individual with a strong technical background and excellent communication skills. The ideal candidate will possess:

  • A degree in Computer Science or a related field.
  • Exceptional analytical and problem-solving abilities, demonstrating a proactive and organized approach to work.
  • Strong interpersonal skills and a collaborative mindset, thriving in a team environment.
  • Proficiency in IT tools, particularly Microsoft 365 suite.


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