IT Solution Deployment Specialist
il y a 3 semaines
About Groupe Vicat
Groupe Vicat is a leading construction materials company with operations across France.
Mission Description
As an IT Solution Support Specialist, you will play a vital role in ensuring the successful implementation and ongoing support of our technology solutions. Your responsibilities will encompass:
- Coordinating the deployment of new solutions with operational teams to ensure seamless integration.
- Creating and configuring user accounts within our systems to facilitate access and productivity.
- Developing and maintaining comprehensive training materials for users, empowering them to effectively utilize our technology.
- Providing first-line technical support to address user inquiries and resolve issues promptly.
- Gathering feedback from project stakeholders and communicating it to the relevant committees to drive continuous improvement.
- Collaborating with IT teams to ensure the smooth operation of existing solutions and identify areas for optimization.
- Conducting user training sessions to enhance their understanding and proficiency with our technology.
- Generating and analyzing performance indicators to monitor the effectiveness of our solutions and identify opportunities for enhancement.
Profile Requirements
We are seeking a highly motivated individual with a strong technical background and excellent communication skills. The ideal candidate will possess:
- A degree in Computer Science or a related field.
- Exceptional analytical and problem-solving abilities, demonstrating a proactive and organized approach to work.
- Strong interpersonal skills and a collaborative mindset, thriving in a team environment.
- Proficiency in IT tools, particularly Microsoft 365 suite.
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