Customer Service Representative
il y a 5 jours
About Us
Oxatis is a leading provider of e-commerce solutions for businesses of all sizes. Our mission is to deliver innovative and reliable software solutions that meet the needs of our clients.
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and ensuring that our software solutions meet the highest standards of quality.
Key Responsibilities
- Provide technical support to clients via phone, email, or chat
- Troubleshoot software issues and resolve problems in a timely and efficient manner
- Collaborate with our development team to identify and resolve software bugs
- Develop and maintain technical documentation and knowledge base articles
- Participate in training and development programs to stay up-to-date with the latest software technologies
Requirements
- Strong technical skills and knowledge of software development
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; degree in computer science or related field preferred
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
How to Apply
If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to our HR department.
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