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Customer Service Representative

Il y a 2 mois


Montpellier, Occitanie, France Dimo Diagnostic Temps plein

Job Title: Customer Service Representative at Dimo Diagnostic

Dimo Diagnostic is a leading company in the real estate diagnostic sector, catering to both individuals and professionals. Our goal is to simplify procedures for clients while establishing ourselves as a reference in real estate diagnostics in France. With a strong presence nationwide, Dimo Diagnostic offers a supportive work environment, collaborative management style, and modern practices to help employees reach their full potential.

Your Responsibilities:

  • Manage incoming calls from clients
  • Assess client needs and offer tailored solutions
  • Sell diagnostic services and additional products
  • Send quotes, diagnostic reports, and invoices to clients
  • Handle client complaints and issues

Requirements:

  • Previous sales experience a plus
  • Strong communication skills
  • Team player with the ability to work autonomously
  • Organized, attentive, empathetic
  • Proficient in conflict resolution

Benefits:

Full-time permanent contract with competitive salary and vacation bonuses. Based in France with the possibility of remote work. Join Dimo Diagnostic for a fulfilling and stimulating career