Hotel Operations Manager

il y a 3 semaines


Paris, Île-de-France Melia Hotels International S.A.(Meliá) Temps plein
Hotel Manager Job Description

At Meliá Hotels International S.A. (Meliá), we are seeking a highly skilled and experienced Hotel Manager to join our team. As a Hotel Manager, you will be responsible for the overall operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities:
  • Manage and coordinate the activities of all hotel departments, including front office, housekeeping, food and beverage, and maintenance.
  • Develop and implement strategies to improve hotel performance, including revenue growth, guest satisfaction, and employee engagement.
  • Lead and motivate a team of hotel staff, providing guidance, training, and support to ensure that they have the skills and knowledge needed to deliver excellent service.
  • Monitor and control hotel expenses, ensuring that they are within budget and that the hotel is operating efficiently.
  • Collaborate with other departments, including sales, marketing, and human resources, to ensure that the hotel is aligned with the company's overall strategy and goals.
Requirements:
  • Minimum of three years of experience as a Hotel Manager or Resident Manager in airport hotels.
  • 360 degrees of Hotel Operations knowledge.
  • Hostess profile, person able to be front of the operations and guest-focused.
  • Attention to detail & a passion for excellence.
  • University diploma/degree, preferably in Tourism (or equivalent Hospitality and Tourism studies).
  • International experience is preferred.
  • Able to work with an Operations Center.
  • Functional knowledge of all department operations.
  • Demonstrate ability in Human Resources Management, Talent Development, and people-oriented.
  • Motivated, adaptable, innovative, and think outside the box.
  • Proficient in Microsoft Office.
  • High geographical flexibility is preferred.
  • Native or bilingual proficiency in French is mandatory.
  • English language is mandatory.
  • Able to reside in Paris (France).

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced Hotel Manager looking for a new challenge, please submit your application.


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