Customer Service Specialist II

il y a 3 semaines


IllkirchGraffenstaden, Grand Est, France Thermo Fisher Scientific Temps plein
Job Description

As a Customer Service Specialist II at Thermo Fisher Scientific Inc., you will play a crucial role in delivering exceptional customer service and support to our international clients.

Key Responsibilities:
  • Respond to price requests and tenders in a timely and efficient manner.
  • Collect and analyze information related to customer requests, collaborating with the sales force to develop a commercial strategy.
  • Offer customers the best possible solution based on their technical specifications.
  • Ensure compliance with customs and export regulations.
Requirements:
  • Proven experience in customer service, preferably in an international environment.
  • Exceptional attention to detail and ability to maintain accuracy.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Fluency in French and English.

We value ambition and seek individuals who are motivated to achieve excellence. The successful candidate will have a strong work ethic, a passion for delivering exceptional customer service, and a drive to compete and succeed. We offer a supportive and inclusive work environment where you can collaborate with colleagues from various experiences and contribute to our world-class service standards.



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