Customer Service Operations Specialist

il y a 1 semaine


Malakoff, Île-de-France SKILLS RH Temps plein
Job Overview:

We are seeking a dedicated Customer Service Operations Specialist to enhance our client interactions and streamline our operational processes. This role is pivotal in ensuring customer satisfaction and maintaining efficient service delivery.

Key Responsibilities:
  • Addressing and resolving customer disputes and penalties
  • Overseeing billing processes and managing customer inquiries
  • Coordinating order management and tracking
  • Verifying customer payments and conducting follow-ups
  • Managing a portfolio of clients
  • Ensuring compliance with documentation standards
Qualifications:

A minimum of Bac+2 education is required. Candidates should possess prior experience in a similar customer service role.

Skills Required:

The ideal candidate will demonstrate:

  • Attention to detail and organizational skills
  • Strong interpersonal abilities
Technical Proficiency:

Familiarity with software such as SAP, Sage, or Salesforce is advantageous.

About SKILLS RH:

SKILLS RH is a prominent entity in the recruitment and temporary employment sector. With a robust workforce and multiple offices across France, we are committed to fostering mutual benefits for candidates, clients, and our team. Our expertise spans various domains including Accounting, Assistantship, Supply Chain, Digital Marketing, and more. Explore our website for a comprehensive view of available job opportunities.



  • Malakoff, Île-de-France PROWEBCE Temps plein

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at PROWEBCE. As a key member of our Client Relationship team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and...

  • Customer Service Coordinator

    il y a 4 semaines


    Malakoff, Île-de-France SKILLS RH Temps plein

    Job Overview:We are seeking a dedicated Customer Service Coordinator to manage and enhance our client interactions. This role is pivotal in ensuring customer satisfaction and operational efficiency.Key Responsibilities:Resolving disputes and addressing penalties effectivelyOverseeing invoicing and customer inquiriesManaging orders and ensuring timely...


  • Malakoff, Île-de-France Edenred Temps plein

    **About Edenred**Edenred is a leading provider of innovative solutions that improve the lives of millions of people around the world. We connect employees, companies, and merchants through our global network.**Job Summary**We are seeking a highly motivated and experienced Customer Service Representative to join our team at Edenred Mobility. As a key member...


  • Malakoff, Île-de-France Edenred Temps plein

    **About Edenred**Edenred is a leading provider of employee benefits and services, connecting employees, companies, and merchants worldwide.**Job Summary**We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Edenred Mobility. As a key member of our client-facing team, you will be responsible for delivering...


  • Malakoff, Île-de-France Edenred Temps plein

    Step into a world of opportunities with Edenred, where we strive to enhance the lives of millions through innovative solutions that connect employees, businesses, and merchants globally. At Edenred, we believe in fostering growth and development in a vibrant, multicultural environment. Join us and unlock your potential in a global organization that offers...

  • Customer Service Manager

    il y a 2 semaines


    Malakoff, Île-de-France PROWEBCE Temps plein

    Embark on a Rewarding Career with PROWEBCEAt PROWEBCE, we value meritocracy and recognize the importance of diverse talents. Our company culture is built on the principles of equality and respect for all individuals.About the RoleWe are seeking a highly skilled Customer Service Manager to join our team. As a key member of our Large & Key Accounts team, you...


  • Malakoff, Île-de-France Edenred Temps plein

    Edenred Mobility, a leading provider of fuel card solutions for businesses in France, is seeking a dedicated Customer Service Representative to join our growing team.We offer innovative and comprehensive solutions to streamline fuel management for companies of all sizes. As part of the Edenred family, you'll contribute to a dynamic and international...


  • Malakoff, Île-de-France SKILLS RH Temps plein

    Position: Export Sales Administration SpecialistAs an Export Sales Administration Specialist, you will play a crucial role in managing the lifecycle of customer orders, ensuring a seamless process from initiation to delivery.Oversee and coordinate customer orders efficiently.Address delegated purchase orders and agent orders, while also resolving customer...


  • Malakoff, Île-de-France SKILLS RH Temps plein

    Position: Export Sales Administration SpecialistAs an integral part of our export operations, you will be responsible for:Overseeing customer order processing efficiently.Managing assigned purchase orders and agent orders, while resolving customer disputes and issuing credit notes.Facilitating the return process under the guidance of the Pharmaceutical...

  • Customer Success Manager

    il y a 4 jours


    Malakoff, Île-de-France Edenred Temps plein

    **About Edenred**Edenred is a leading provider of innovative solutions that improve the lives of millions of people around the world. We connect employees, companies, and merchants through our services, enabling them to thrive in a dynamic and multicultural environment.**Job Summary**We are seeking a highly skilled Customer Success Manager to join our team...

  • Client Relations Specialist

    il y a 4 semaines


    Malakoff, Île-de-France SKILLS RH Temps plein

    Job Overview:We are seeking a dedicated Client Relations Specialist to manage and enhance our customer interactions. This role involves a variety of responsibilities aimed at ensuring client satisfaction and operational efficiency.Key Responsibilities:Addressing disputes and resolving penalties effectivelyOverseeing billing processes and handling customer...


  • Malakoff, Île-de-France Edenred Temps plein

    About EdenredEdenred is a leading digital services and payment platform that empowers businesses and individuals to thrive in a rapidly changing world. With a presence in 46 countries, we connect over 50 million users to 2 million merchant partners through approximately 900,000 corporate clients.Our MissionWe aim to revolutionize the way businesses and...


  • Malakoff, Île-de-France Safran Temps plein

    Description du Poste Vous souhaitez découvrir le monde du recrutement? Rejoignez l'équipe de spécialistes du recrutement du Groupe Safran Notre mission? Prendre en main tous les recrutements en CDI (Ingénieurs & Cadres, Opérateurs & Techniciens), en France et dans le monde, pour les différentes filiales de Safran. En travaillant en binôme...

  • Cloud Operations Engineer

    il y a 4 semaines


    Malakoff, Île-de-France Safran companies Temps plein

    Safran: A prominent player in the information systems sector, is seeking a skilled Engineer to enhance their Cloud Services team. This is a full-time, permanent role that requires a Bachelor's degree and over 8 years of relevant experience. Proficiency in English is essential.The chosen candidate will take on a pivotal role within the 'Operations, Automation...

  • Bus Transportation Specialist

    il y a 4 semaines


    Malakoff, Île-de-France RATP Temps plein

    Job Title: Bus DriverAbout the Company:The RATP Group stands as a leader in urban public transportation, recognized globally for its operations across multiple continents. With a commitment to excellence in engineering, service delivery, and maintenance, the company provides a diverse array of transportation solutions both in France and abroad.About the...


  • Malakoff, Île-de-France Safran Temps plein

    Safran, un groupe international de haute technologie leader dans les domaines aéronautique, spatial et défense, s'engage à contribuer à un monde plus sûr et durable. Avec une présence mondiale et un chiffre d'affaires de 23,2 milliards d'euros en 2023, Safran occupe des positions de premier plan sur ses marchés.Notre équipe Talent Search, composée...

  • Client Success Specialist H/F

    il y a 4 semaines


    Malakoff, Île-de-France Edenred Temps plein

    Client Success SpecialistAssist and guide the sales team on technical requirementsEngage in discussions with potential clientsOversee and manage projects for major accountsGuarantee client satisfaction and project achievementFacilitate communication among project stakeholdersCoordinate project completion and transition to client services teamMaintain client...

  • Bus Driver

    il y a 7 jours


    Malakoff, Île-de-France RATP Temps plein

    About the Company:The RATP Group is a leading public transportation company with operations in 14 countries across four continents. As a global player, we offer a wide range of expertise in France and internationally. Our integrated approach combines engineering, operation, and maintenance services.About the Job:We are seeking a highly motivated and punctual...

  • Bus Driver

    il y a 2 semaines


    Malakoff, Île-de-France RATP Temps plein

    Job Title: Bus DriverAbout the Company:The RATP Group is one of the world's top 5 urban public transport companies, operating in 14 countries across four continents. With expertise in engineering, operations, and maintenance, the company offers a wide range of public transportation services in France and internationally.About the Position:Receive...


  • Malakoff, Île-de-France Safran Temps plein

    Description du Poste Dans le cadre de l'entité « Operations, Automation & SRE » de la plateforme Cloud du Groupe Safran, vous aurez pour responsabilités de porter le volet « Operations » au sein de Group Cloud Services de la DSI Centrale. Missions Principales Vous serez chargé de : Être le garant de l'automatisation de la CI/CD (...