Local IT Support Specialist

il y a 7 jours


Orléans, Centre-Val de Loire, France Experis France Temps plein

Experis France is seeking a dedicated and skilled Local IT Support Technician to provide exceptional technical assistance to our valued clients.

As a key member of our team, you will be responsible for resolving a wide range of IT issues, ensuring smooth operations, and delivering outstanding customer service.

Your Responsibilities:

  • Provide prompt and effective support to users experiencing technical difficulties.
  • Diagnose and troubleshoot hardware and software problems on workstations and office automation systems.
  • Install, configure, and maintain computer equipment, including PCs, smartphones, and printers.
  • Manage incidents through ticketing tools, ensuring accurate logging and timely resolution.
  • Escalate complex issues to senior technicians or specialized teams as needed.
  • Participate in company projects related to IT infrastructure and deployments.
  • Maintain accurate records of assets and inventory.

Required Skills:

  • Proven experience in IT maintenance and support.
  • Strong understanding of operating systems, workstations, peripherals, messaging software, and office applications.
  • Familiarity with remote support tools and ticketing systems.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Ability to work independently and as part of a team in a fast-paced environment.

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