Facilities Manager
il y a 2 semaines
Facilities Manager
Paris
Salary 58,000 euros +bonus
Bi Lingual French / English
The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the Local Facilities Agreement scope of works and will report to the appropriate Regional Operations Manager. In this capacity, the jobholder will be the person responsible for the service delivery at specified location(s), which will be measured by contractual Key Performance Indicators and Service Level Agreements according to the contract
The role will have functional accountability for designated client site(s) and the jobholder is responsible for client satisfaction relating to FM scope service delivery.
The FM is responsible for working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FM must oversee the implementation of all approved initiatives and programs, by managing and coordinating the efforts of the FM team (eg. service providers, contractors and building employees) to achieve the account goals.
Client location is in Paris and the FM presence is required five days per week with no home office allowed.
Essential Duties and Responsibilities
· Act as the key FM interface between the local clients and the Regional Operations Team creating alignment between client needs and organisational delivery
· Develop, gain consensus for, and implement the Best Practice/ Building Operation Plan for assigned portfolio and lead the resources to deliver against the local targets, managing scope interpretation
· Drive Operational control through Metrics/KPI Management.
· Manage site issues, escalation and resolution effectively
· Provide formal supervision to individual employees within single functional or operational area. Recommend staff recruitment, selection, promotion, advancement, corrective action and termination. Plan and monitor appropriate staffing levels and utilization of labour, including overtime. Prepare and deliver performance appraisals for staff. Mentor and coach team members to further develop competencies.
· Inspires and behaves with unquestioned integrity and in accordance with Ethics Policy.
· Leads site financial forecasting requirements. Drives compliant financial practices to ensure on time and compliant billing.
· Manages a budget and own analysis of variations and action planning together with the Regional Operations Lead.
Drives enhancements to recurring spend actual (Labor/Sub/Materials, Optimize Self Perform utilization, Control Variable spend).
Manage Life Cycle Assessment and Capital Planning
Maintain role as primary contact for service requests generated by Client staff. Proactively meet with Client local management on a scheduled basis. Communicate regularly with the Client Management and staff, providing necessary support and information on the status of all areas under management
Contract for services as described within the operating budget, management plan and/or management services agreement. Work together with the Sourcing Manager to document all relevant supplier contract terms and
Ensure all defined services are completed in accordance with the MSA and LFA, all operating procedures, statutory requirements, and within the Health and Safety
Maintains the work environment, practices and training to avoid accidents and hazards and contributes to a safe and healthy work
Ensures contingency plans are in place for emergencies. These include approved business continuity plans, disaster recovery plans
Conducts incident reviews and Root Cause Analysis, Site Stand Downs and drive consequence Management for all incidents.
Check and control technical services in line with the asset list/PPM and contract requirements month by month.
Proactively involved in ensuring services are reviewed and refinements made to enhance FM services across the assigned portfolio.
Develop a close working relationship with all suppliers under his/her control to ensure full understanding of the Client culture and a true supplier partnership is established to ensure high quality service delivery.
Managing FM related projects as required by the client
Have strong leadership behaviour and act as a positive example for direct reports
Complete site inspections of all assigned buildings and
Assure compliance with Best Practice documents with the assistance of the Regional Operations Lead. Ensure compliance with /client policies, procedures and standard
Demonstrate credibility and thought leadership for all site operations
Coordinate response to more complicated Client service requests and ensure follow-
Directly supervise employees reporting to the assigned buildings. Carry out supervisory responsibilities in accordance with policies and applicable laws. Ensure training of staff to fulfil legal requirements.Be "Hands On" regarding all relevant technical urgent repairs and emergency responses.
Skills
· Commercial and financial awareness.
· Excellent written and verbal communication skills.
· Strong organizational and analytical skills.
· Ability to provide efficient, timely, reliable and courteous service to customers.
· People management skills and the ability to communicate at all levels.
· PC literate.
· Experience on managing Hospitality services
· Ability / skill set to oversee technical activities under the scope
· Interest in continuous improvement and development of new technologies.
· Driving license.
Qualifications
· 5+ years minimum operations experience of facilities management or service delivery, technical M&E preferred.
interested? contact (url removed)
Resourcing Group is acting as an Employment Agency in relation to this vacancy
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