Hardware Support Engineer

il y a 6 jours


France Excelerate Temps plein

HPC Support Engineer (Level 2)

Location: France (Paris, Toulouse preferred) – Remote working but offices throughout France

Type: Permanent, full-time

Salary: €40-65K (based on experience)

Our client is a European leader in High-Performance Computing (HPC), Big Data, and Cybersecurity , delivering cutting-edge HPC solutions and large-scale hardware systems . With a strong legacy in France , they are expanding their team to support critical infrastructure, R&D, and customer success .

We are currently hiring a HPC Support Engineer within the HPC Support Team: As an HPC Support Engineer , you will provide hardware and system support to ensure the smooth operation of HPC infrastructure. This is a customer-facing role , ideal for individuals with a background in IT, data centers, or engineering who want to work in high-tech environments .

Key Responsibilities:

Provide customer support for HPC hardware and system issues.

Diagnose and troubleshoot server, storage, and networking components.

Assist with system installations, configurations, and maintenance .

Work closely with Level 3 engineers to escalate technical challenges.

Collaborate with internal teams to enhance customer service and performance.

Required Skills & Experience:

3-5 years of experience in IT support, data center operations, or system engineering .

Technical background in hardware, cabling, or networking .

Basic knowledge of Linux/UNIX systems and troubleshooting tools.

Engineering degree or relevant certifications preferred .

Fluent English (B1/B2 French preferred) .

If you’re passionate about HPC, hardware systems, and technical problem-solving , we’d love to hear from you Apply today.


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