Customer Success Manager l Callbot AI
il y a 1 jour
L'ENTREPRISE : STARTUP PIONNIÈRE DES CALLBOATSPionnier européen des callbots, l'entreprise permet aux centres de contact de libérer des milliers d'heures pour permettre aux agents de se concentrer sur les interactions à forte valeur ajoutée. Pourquoi ai-je sélectionné cette société ? Solution Data & IA centrics Création de la start-up en 2018 Architecture primée par AWS au concours "AWS Startup Architecture Challenge of the Year". Projet bootstrap & rentable depuis plusieurs mois Dynamique early stage au sein d'une équipe de 10 collaborateurs Un produit avec une forte complexité technique sur des sujets DATA, AI & LLM VOTRE MISSION : CHEFFERIE DE PROJET (SaaS /IA) ET UPSELLING En tant que Customer Success Manager, vous travaillerez en étroite collaboration avec le Head of CSM et le CEO. Vos responsabilités seront : La chefferie de projet (50%) en mode agile : Delevery, onboarding clients, intégration de la solution, paramètrage, tests clients, gestion de crise, suivi de projet) L'identification des oppoirtunités d'upsell (30%) : développement d'un portefeuille grands comptes Le partage des feedbacks clients / gestion du support clients (20%) : amélioration continue / développement de nouvelles features VOTRE PROFIL : CUSTOMER SUCCESS MANAGER Connaissance des solutions SaaS/IA complexes Vous avez 2 à 4 ans (en CDI) d'expérience en tant que CSM (gestion de projet auprès d'une cible enterprise : intégration, paramètrage, onboarding, upselling ...) Vous avec une expérience 360° (chefferie de projet et capacité à générer de l'upselling) Vous avez évolué dans un environnement agile, startups / Scale-ups Vous êtes motivé à intégrer une petite équipe pour relever des défis ambitieux. Vous avez un Anglais courant MODALITÉS : Rémunérations : 45/50K€ de fixe + 8K€ de variable OTE + BSPCE Nombreux avantages (Mutuelle Alan, Remboursement de frais de transports ...) Remote : 4 jours autorisés Localisation : Paris (Saint-Lazare)
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Customer Success Manager
il y a 4 jours
Paris, France Qevlar AI Temps pleinCustomer Success Manager - Cybersecurity Join to apply for the Customer Success Manager - Cybersecurity role at Qevlar AI. Qevlar is a B2B SaaS startup that develops AI cybersecurity analysts augmenting SOCs. Since our creation 2 years ago we have raised €14 million in seed funding led by EQT Ventures and Forgepoint Capital, been incubated by Microsoft...
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Customer Success Manager
il y a 11 heures
Paris, Île-de-France Qevlar AI Temps pleinAbout Qevlar AIQevlar is a B2B SaaS scale-up on a mission to boost the productivity of cybersecurity teams with Artificial Intelligence. We build an AI platform that transitions Security Operations Centers from reactive to proactive units through autonomous security alert investigations. In just two years, we have:Raised a $14m initial round from EQT...
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Head, EMEA Customer Success Management
il y a 16 heures
Paris, Île-de-France Mistral AI Temps pleinAbout Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is...
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Customer Success Manager
il y a 2 jours
Paris, France Qevlar AI Temps pleinQevlar is a B2B SaaS startup that strives to massively increase the productivity of cybersecurity teams. We develop AI Cybersecurity Analysts that augment Security Operations Centers (SOCs). Since our creation 2 years ago, we have: Raised €14 million in seed funding led by EQT Ventures and Forgepoint Capital Been incubated both by Microsoft (genAI studio)...
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Head, EMEA Customer Success Management
il y a 4 jours
Paris, France Mistral AI Temps pleinHead, Customer Success Management (CSM) - EMEA At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our...
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Customer Success Manager
il y a 2 jours
Paris, France Siena AI Temps pleinAt Siena, we are building the world's first autonomous customer service platform, leveraging artificial intelligence to enable machines to engage in useful and empathic conversations. Our platform is the first of its kind, designed to work out-of-the-box to effectively solve customer problems across all digital channels. Our self-service, autonomous CX...
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Customer Success Manager
il y a 3 jours
Paris, France The Rundown AI, Inc. Temps pleinLife at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving,...
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Remote Cybersecurity Customer Success Manager
il y a 3 jours
Paris, France Qevlar AI Temps pleinA cutting-edge cybersecurity startup in Île-de-France seeks a Customer Success Manager to onboard clients and optimize their use of Qevlar's solutions. This role involves advising teams, monitoring product adoption, and collaborating with sales for account growth. Ideal candidates will have SOC experience, knowledge of cybersecurity tools, and strong...
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Customer Success Manager
il y a 7 jours
Paris, France Genesys Temps pleinlocations - Paris, France - time type - Full time - posted on - Posted Today - job requisition id - JR106335 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Manager, Customer Success
il y a 2 semaines
Paris, France Go1 Europe Temps plein**The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...