Workforce Apprentice

**Our mission**? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.

**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

**Our values**:
**Customer focus |** Prioritize customers in everything you do

**Ownership |** Own your part, get things done

**Teamwork |** Make (team)work easy

**Mastery |** Continuously raise the bar

**Integrity |** Always do what’s right, and respect people

**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.
- **Mission**: Join us as a Strategic Workforce Apprentice to help optimize our resource allocation and capacity planning across Qonto. You will play a key role in ensuring we have the right amount of resources to meet our KPIs while working closely with cross-functional teams.
- **Impact**: You will work closely with Gustavo, our Workforce Manager, and join a team that directly impacts Qonto's operational efficiency and financial performance through data-driven workforce planning and analysis.

‍‍ **As a Strategic Workforce Apprentice Manager at Qonto, you will**:
**-**Maintain and optimize the capacity planning and forecasting for our internal and external teams

**-**Be the referent for budget within the team, measuring deviations and looking for efficiencies

**-**Analyze processes, transforming qualitative and quantitative analysis into insights on how to increase productivity/efficiency and to remove blocking points

**-**Ensure we have the right tools to measure productivity, and sometimes develop simple tools yourself (could be a simple spreadsheet or some SQL-based dashboard)

**-**Develop and put into practice action plans when an SLA/target is not being reached.

**What you can expect**:

- A unique opportunity to work at the intersection of Operations, Finance, and Engineering teams
- Hands-on experience with real-world data analysis and resource planning challenges
- The chance to develop and implement tools that directly impact business decisions
- A supportive learning environment where you can grow your technical and business skills
- Exposure to multiple aspects of a fast-growing fintech company

**About your future manager**: Gustavo brings extensive experience in workforce management and operational excellence. With a strong background in data analysis and resource optimization, he will provide you with guidance and mentorship throughout your apprenticeship, helping you develop both technical and business skills while working on impactful projects.

**About You**:

- **Technical Skills**: You have proficiency in Excel (especially forecasting and basic financial modeling) and either SQL knowledge or a strong willingness to learn it quickly.
- **Analytical Mindset**: You can identify patterns in data, determine root causes, and translate complex analyses into clear, actionable recommendations.
- **Communication**: You possess great communication skills with the ability to work effectively across diverse teams and explain complex concepts simply.
- **Adaptability**: You thrive in a fast-paced environment and can continue performing despite frequent changes and ambiguity.

**Perks**

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners;
- Monthly team events.

**Our hiring process**:

- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

Find more information about our interview process on our careers website.

On average, our process lasts **20 working days** and offers usually follow within **48 hours**

To learn more about us:
Qonto's Blog | Les Échos I L'Usine Digitale | Courrier Cadres