Renewals Specialist
il y a 5 jours
**SKEEPERS** is an innovative group that is changing the world of customer experience. With a strong international ambition, **SKEEPERS** helps brands generate value by and for their customers.
With its' one for all platform, **SKEEPERS** provides brands with a complete solution that allows them to prescriptively activate data collected from customer feedback for marketing purposes.
Recognised as a high-growth group, **SKEEPERS** has already made it into the Next120 ranking one of the most innovative SaaS companies
To foster our development, we are constantly looking for great talents who are ready to make a difference on an international scale and strive for our customers
Created in 2019, **SKEEPERS** reached 450 employees internationally across 6 countries: France, Spain, Italy, Brazil, Canada, and also USA.
**SKEEPERS** is the right place for you if you are a Go-Getter; someone who likes to deliver results, ready to roll up their sleeves to make things happen, and a positive challenger.
**The Role**:
As Renewals Specialist at Skeepers, your mission is to maximize the Renewals revenue from our existing customers (Europe only).
You will be responsible for:
- Building a solid execution plan in order to renew customers contracts
- Ensuring accurate renewals forecasting with a clear visibility
- Facilitating renewals discussions with customers
- Creating quotes and close them in our systems using Salesforce
- Partnering with CSM/AM teams to provide great customer experience, while maximising revenues
- Being proactive enough to propose changes in order to improve and optimise the renewals processes
**Requirements**:
- Have at least 5 years of experience in a similar position or an experience as a CSM or an Account Manager
- Have an experience in a SaaS environment
- Are autonomous and organised in the management of a very large portfolio of multi-solution clients
- Are data and process oriented, using SFDC or similar apps
- Are proactive, willing to learn but also to share impactful insights
**Benefits**
- Be part of a passionate and very efficient team that will allow you to quickly increase your skills.
- Have the opportunity to play a strategic role within a dynamic structure on an innovative market.
- Have a perspective of internal evolution thanks to the structuring of the group on a national and international scale.
- Benefit from restaurant vouchers with the Swile Card
- Work in a hybrid way from home or in the office according to your work/life balance.
- Participate in seminars and other events organised by the group in France or abroad.
- Be part of a group that develops an entrepreneurial and intrapreneurially spirit: let your creativity and your desires speak for themselves
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