Technical Customer Service Manager

il y a 2 semaines

Arches, France Cabinet Turka Temps plein

Le cabinet Turka recrute pour son client, filiale d’un groupe internationalement reconnu pour la qualité et la spécificité de ses produits du secteur papetier, un(e):
Technical Customer Service Manager Décor H/F

Job Location : Arches (Vosges - 88)

Poste

Within a direct report to the Director TCS, you will promote the Munksjö Décor technical image, support all customers based on your portfolio, build together with the technical organization a strong, reliable product quality.

As well, you will develop an expertise in a specific domain (like solids, printbases, impregnation) to support product innovation.

Main targets and responsibilities:

- Secure all technical discussion between customers and all Group organization (Production, Sales, Marketing, R&D),
- Listen, understand and translate all customer needs and expectations,
- Support our customers to process our products,
- Collect, analyses and resolve customer quality claims,
- Participate actively to the product definition, follow-up with mill participants,
- Search for all decorative market technical information (suppliers, competition) to feed and share our technical monitoring,
- Develop new product solutions, seeking for innovative solutions, provide solutions to our customers,
- Support our overseas facilities (XTI in China, CAI in Brazil) to develop their quality capabilities, connect with the local market.

Your customer would be printer, impregnator, lacquer and/or laminator. The pre-defined customer market would be USA, EU and/or Asia.

High school technical (scientist) background in paper (INP PAGORA), wood (ENSTIB) or engineering (continuous fire process, chemical process, material), with at best, a successful experience in industry with international context.

Combined with high technical skills, you may be open-minded to manage international discussion into a multi-cultural context. You act as a professional with rigor, analysis, able to convince, team working able and have a clear, strong interest for niche technical product.

With customers, you can adapt yourself, listen and understand the needs with a high customer orientation behavior.

This job requires to be able to express yourself mainly in English (C1 level at least). French mother tongue is not a necessary requirement. Any other language welcome (Italian for example)

Travels around Europe and worldwide:
Job based in Arches mill and need for frequent international travels

CABINET TURKA

Réf TCSM88

30 Ter avenue de la Garenne

54000 NANCY

  • Technical Customer Service Manager

    il y a 6 jours

    Arches, France CABINET TURKA Temps plein

    Le cabinet Turka recrute pour son client, filiale d’un groupe internationalement reconnu pour la qualité et la spécificité de ses produits du secteur papetier, un(e): **Technical Customer Service Manager Décor H/F** Job Location : Arches (Vosges - 88) **Poste** Within a direct report to the Director TCS, you will promote the Munksjö Décor...

  • Technical Customer Service Engineer

    il y a 1 semaine

    Arches, France Ahlstrom Temps plein

    **Position description**: Promote the Ahlstrom-Munksjö Abrasive BU technical image, support all customers based on your portfolio, build together with the BU technical organization a strong, reliable product quality service. **Main responsibilities**: - Secure all technical discussion between customers and all BU Abrasive organization (Production, Sales,...

  • Sales Manager

    il y a 2 semaines

    Arches, France Ahlstrom Temps plein

    **Position description**: Responsible for sales, market development and customer relations management within the Abrasive market. **Main responsibilities**: - Accountable for the commercial success of Abrasive business in the area of competence - Ensure compliance with Ahlstrom Group and Building Materials Division sales strategies, policies and...

  • Technical Customer Service Manager

    il y a 2 semaines

    Arches, France CABINET TURKA Temps plein

    Descriptif du poste Dans le cadre d un rapport direct au directeur TCS, vous ferez la promotion de l image technique de Munksjö Décor, soutiendrez tous les clients en fonction de votre portefeuille, construirez avec l organisation technique une qualité de produit forte et fiable. De plus, vous développerez une expertise dans un domaine spécifique...

  • Energy Manager

    il y a 1 semaine

    Arches, France Ahlstrom Temps plein

    **You have a choice of where you want to work! **We invite you along on our journey to **Purify and Protect, with Every Fiber, for a Sustainable World**. We aim to attract, retain, and energize passionate people, **like you**, by investing in your professional development and providing opportunities for personal growth. **Do your values align with ours?**...

  • Technicien Electricien

    il y a 9 heures

    Arches, France Expert & Manager Temps plein

    Expert & Manager recherche pour l'un de ses clients Technicien Électricien / Automaticien H/F pour intégrer un site industriel reconnu secteur Arches (88). Vos missions Rattaché(e) au service maintenance électrique et automatisme, vous jouez un rôle clé dans la continuité de la production. À ce titre, vous intervenez sur : - La maintenance...

  • Nurse

    il y a 1 semaine

    Arches, France Ahlstrom Temps plein

    **Position description**: Monitor and maintain the occupational health of all mill employees. Participate in the improvement of the health, safety and working conditions of the staff by being a force of proposal, by conducting studies on HSE topics, by animating working groups, by training staff as needed and carrying out prevention actions of occupational...

  • Manager (H/F)

    il y a 1 semaine

    Jouy-aux-Arches, France KFC Temps plein

    Implanté en France depuis 1991, KFC France compte aujourd'hui près de 300 restaurants et plus de 8 000 collaborateurs qui servent des milliers de repas par jour. _ - Dans le cadre de son développement KFC recrute un Manager._ **_ Ici on marine, on pane, on re-pane, on frit, on cuit, bref : on cuisine._** **_ Mais aussi on accueille, on sert, on fait...

  • Assistant Manager en restauration rapide

    il y a 2 semaines

    Jouy-aux-Arches, Grand Est, France Scalers Temps plein

    Scalers recrute un manager en CDI pour renforcer les équipes d'un grand groupe de restauration rapide.En tant que manager, vous êtes au coeur de l'action : vous orchestrez, pilotez et accompagnez vos équipes dans une démarche de performance, de qualité et d'engagement.Prise de poste dans les prochains jours.Avantages :Tickets...

  • Responsable Ressources Humaines

    il y a 9 heures

    Arches, France SITPA Nestlé Temps plein

    Depuis plus de 150 ans, Nestlé met son savoir-faire au service de l’alimentation et s’est fixé le dessein ambitieux d’améliorer la qualité de vie et contribuer à un avenir plus sain. Guidés par ces valeurs, les 10 000 collaborateurs de Nestlé en France cultivent l’esprit pionnier d’Henri Nestlé, et contribuent tous les jours à...