Client Success Agency Representative
il y a 2 semaines
**Mission : (fiche de poste en anglais)**
- Help Agency clients measure their success and return on investment from Indeed by monitoring and analyzing trends on the account.
- Become a product specialist, which will allow you to best optimize clients' accounts and set them up for success.
- By diagnosing and solving technical problems, you will solidify Indeed as the number one source of hire for our clients.
- Collaborate with our Product, Operations, Search Quality and Aggregation teams to troubleshoot problems, improve processes, and ensure client satisfaction by providing their feedback to our internal partners and translating our business needs into potential client solutions.
- Support Client Success Agency Specialist with helping new client account set-up; make suggestions as an industry specialist, thoroughly explain Pay-Per-Click (PPC), advise on how to use Indeed product correctly and give an overall great first impression.
- Create online presentations on product and campaign performance to clients
- Propose and communicate measures and initiatives for account success.
- Achieve personal account goals and KPIs.
- Partner with sales to achieve results, plan for customer success, and address and prevent problems.
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