Director of Client Strategy

**Strategic Retail Operations Advisory**:

- Facilitate a comprehensive consultative process to understand client-specific challenges and objectives, developing tailored retail strategies that optimize the use of Simbe’s technology.
- Provide strategic advisory services to senior client executives, focusing on integrating Simbe’s technology within their existing operational frameworks to maximize efficiency and effectiveness.
- Develop change management programs that support the adoption of technology, streamline operational changes, and enhance employee engagement.

**Client Strategy Development**:

- Lead Joint Business Planning sessions with key clients to create strategic roadmaps that enhance technology adoption and operational integration.
- Drive the prioritization of use cases and the development of capability roadmaps that are aligned with clients' long-term strategic goals.

**Business Case Development and Value Realization**:

- Utilize business casing to design initiatives that accelerate client adoption, optimizing the use of Simbe’s technologies for rapid value realization.
- Establish robust performance metrics to evaluate and communicate the impact of Simbe’s solutions on client operations, linking technology implementation directly to business outcomes.

**Commercial Enablement**:

- Equip Simbe’s sales and marketing teams with deep industry insights, empowering them to effectively communicate the benefits and value of Simbe’s offerings.
- Act as a thought leader, guiding the broader organization on retail industry trends and best practices.

**Client-Centric Expansion and Scalability**:

- Manage the expansion of Simbe’s technology within client operations, adapting implementation strategies to achieve aligned outcomes and phasing.
- Help clients weave Simbe’s technology into their overarching strategic priorities, addressing overlapping initiatives and guiding significant operational changes beyond mere technology implementation.

**Required Skills and Qualifications**:

- Bachelor’s degree in Business, Technology, or related field; masters preferred.
- Ten years’ experience in strategic consulting, retail technology, or a leadership role within the retail sector, with a proven track record in retail or consumer goods sectors.
- Expertise in digital transformation projects, with an emphasis on integrating new technologies into established retail operations.
- Strong strategic thinking and problem-solving skills, capable of conceptualizing and implementing innovative solutions that address complex business challenges.
- Exceptional analytical, organizational, and project management skills.
- Advanced interpersonal and communication skills, capable of effectively engaging with and influencing senior executives and building strong professional relationships.
- Experience in managing cross-functional teams and multi-stakeholder environments.
- Demonstrated success in managing large-scale projects and client relationships.
- Excellent communication skills in German with full business proficiency in English.

**This role requires significant travel, with the expectation of being on-site with clients 40-60% of the time to effectively manage projects and stakeholder relationships.**

**Why Join Us**:
At Simbe, you will be at the forefront of retail innovation, working with cutting-edge AI and robotics technologies to transform retail operations. Our culture is dynamic, inclusive, and driven by a passion for improving the way retailers operate and serve their customers. Join us to be a part of a team that is not only reshaping the future of retail but also offering immense value to our clients worldwide.

**Simbe Values**:R. E. T. A. I. L.

**Result Driven -**We are customer-centric and results-driven. We strive to create immense value for our team, partners, customers, and investors.

**Empathetic -**We are sensitive and mindful. We support each other in challenging times, both professionally and personally.

**Transparent -**We highly value open communication internally, and with our partners and customers. We are receptive to feedback.

**Agile -**We are agile and always eager to learn. We quickly adapt to changes and customer needs.

**Innovative -**We are bold and innovative, with an intense focus on product design and user experience.

**Leaders -**We strive for excellence. We are accountable, the best at what we do, and leaders in our field.

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