Team Lead Technical Pre-sales

**_Who we are?_**: **HarfangLab is a**cybersecurity scale-up** **that has developed an** **EDR** (Endpoint Detection and Response) **software**, **d**esigned to prevent, detect and neutralize attacks targeting workstations and servers**. In 2024, our solution has incorporated **EPP** (Endpoint Protection Platform) capabilities and monitoring tools to simplify IT infrastructure audits. Since our founding in 2018, **HarfangLab's technology has earned widespread recognition**, winning prestigious awards and achieving the distinction of being **the first ANSSI-certified EDR** in 2020, followed by becoming the first to receive **ANSSI qualification** in 2025. We have raised a total of **€30 millions**, enabling us **to strengthen our teams and expand internationally across Europe**. In just three years, HarfangLab’s workforce has nearly tripled, with the majority of its team members coming from technical backgrounds and dedicating themselves to R&D and continuous product enhancement. Today, HarfangLab protects the endpoints of several hundred clients of all shapes and sizes, from CAC 40 corporations and government agencies to SMEs, hospitals, and local councils. Driven by a strong sense of teamwork and global ambitions, HarfangLab continues to grow while staying true to its mission**:to protect organisations from increasingly sophisticated cyber threats while ensuring that customers maintain full control over their data.** **Why are we hiring?** Our current Team Lead Technical Presales is moving into an Operational Director role, and we are looking for a replacement to take over this key position. **_ What you will do with us?_** The **Team Lead Technical Presales** is responsible for **overseeing and optimizing** **all pre-sales activities at HarfangLab**. They **manage** the **Channel Solution Engineers and Solution Architect teams** across all locations and work closely with the Sales teams, first in France and progressively at an international level. As a **key player in the customer experience journey**, they **ensure seamless technical support** for prospects and partners, bridging the gap with Training, TAM, CSM, and Support teams. They are also **responsible for structuring and developing**their team in alignment with the strategic objectives set by their hierarchy (Operational Director). **Responsibilities**: **Managing Channel SE and SA Activities** - Support partners in developing their presales teams and assist them in sales processes. - Develop response strategies for RFI/RFPs, either directly or in collaboration with partners. - Deliver high-quality demos and POCs to maximize conversion into successful deals. - Create internal and partner tools (RFP matrices, client test frameworks, CTF, Partner Hub, etc.). - Manage a personal portfolio of key strategic partners and accounts. **Team Organization and Performance** - Prioritize and allocate demo, POC, and RFI/RFP requests. - Provide international support and standardize best practices. - Define and track KPIs related to the quality of demos and POCs. **Skill Development** - Ensure the team's continuous learning and knowledge sharing. - Produce and structure technical documentation for clients and partners. **Cross-Team Collaboration** - Gather and communicate field feedback to Product and Marketing teams. - Contribute to technology monitoring and initiatives that showcase HarfangLab’s solutions. **_ About you_** - **Proven experience** in pre-sales or a similar role within the **cybersecurity** sector. - A **strong network** of partners and clients in France is a plus. - **Advanced technical knowledge** of XDR, EDR, and EPP technologies is a must. - Ability to **grasp and explain complex technical concepts** clearly. - **Natural curiosity** for technology and a proactive learning mindset. - **Excellent communication and presentation skills** to engage both technical and non-technical audiences. - **Customer-focused approach**, with the ability to tailor solutions to specific needs. - Strong **multitasking skills** to manage multiple priorities effectively. - **Frequent travel** required. - **Fluent English** is essential. **_ About us_** - Our office and Team Life:_ - Offices located **in the heart of Paris**, near Bourse (75002), - **High-quality equipment** based on preferences and needs (PC, Mac, additional screens, etc.), - Thanks to our Office Manager, we regularly organize events such as seminars, happy hours, themed evenings, and more, - An **onboarding process** to welcome each new colleague with an explanation of the roles and a mentor to support you during your early days" - A great team that always seeks to improve their skills - And more:_ - An **attractive package**: Base salary + profit sharing, - **Flexible remote work**options, - A **mentor** to guide you throughout your probationary period, - Health insurance: The best health insurance with **Alan** and **Moka Care**, a mental health at work app, - Meal vouchers: We u