Summer 26 - Maintenance / Resort Assistant

**Company Description**:
We employ up to 80 staff each season which gives Alpine Elements a unique advantage in offering the chance to work summer or winter and, if visa restrictions allow, back-to-back seasonal opportunities. With a variety of positions available, we are the perfect company to choose whether you are looking for a career progression or a one-off seasonal experience.

We are an active company, and we whole heartedly encourage our staff to get involved in mountain activities. Regardless of whether you are new to a sport, or a seasoned pro, we are confident you will find a home in France. We offer an encouraging environment for all levels of experience in a company where we actively look to promote from within.

Our recruitment process is designed to see the person behind the CV. Our personal approach enables us to achieve your goal of working a season, and making the most of that season, whilst delivering excellent guest service. We are looking for passionate applicants who can balance a demanding position whilst maintaining a good work/life balance.
- Together we will ensure you will find & be in your element._

**Position**:
As a maintenance/ resort assistant, you will be responsible for the upkeep and maintenance of all Alpine Elements properties within your resort. Day-to-day tasks might take you from a leaking dishwasher or a trip to the dechetterie to testing the hot tubs - basically supporting the properties in any way they need. Although it is not a direct customer facing role, you will interact with our guests when in our properties, therefore a professional yet friendly manner is a must to succeed in this role.

**Requirements**:
**Customer Focus**
- To assist the other resort staff in various roles when necessary, ensuring impeccable customer service and assistance in emergencies.
- To make yourself known to our guests when entering a property.
- To provide an accurate & consistent appearance of the company at all times, with professionalism and by adhering to uniform requirements and grooming standards.

**Operational**
- Take ownership and resolve maintenance issues as and when they arise.
- To communicate efficiently with the managers and resort staff with the progress and projected completion of maintenance works.
- To pro-actively identify, note, plan, and resolve any maintenance issues in a timely manner.
- To complete works to the highest standards in line with company policy.
- To be on-call (on a rota basis) in case of an emergency to manage any incidents.
- Escalate and report all scheduled works to maintenance and resort managers.
- Outgoing and enthusiastic.
- Jack of all trades.
- Motivated to provide excellent customer service.
- Adaptable with a flexible attitude towards work.
- Posses clear communication skills.
- Able to work alone or as a part of a team.
- Able to cope under pressure.
- Honest and trustworthy.

**Must haves**
- A full, clean driving licence held for 2 years and be 21 years of age & above (Essential)
- Experience working in maintenance (Desirable)

**Other Information**:
**Salary and Package benefits**
- 35 working hours a week, which include split shifts with great work life balance.
- Full training and development available with great career progression opportunities.
- Salary is competitive, uniform is provided, and staff meals are included within the working shifts.
- Accommodation and assistance to obtain a visa (UK only) can be provided as optional extras if needed.

Operational dates may vary by resort and property; however, they generally fall between early June and mid-September.