Solution Engineer France

**Powering our sustainable future, together** We live in an era where electric mobility is "the new normal." Whereas over the past decade, electric vehicles were only for the few, today they are for everyone. Welcome to the electric era. Enter EVBox. Founded in 2010, EVBox empowers forward-thinking businesses to build a sustainable future by providing flexible and scalable electric vehicle charging solutions. With its offering of residential, commercial, and fast charging stations, as well as scalable charging management software, EVBox ensures that electric mobility is accessible to everyone. We believe in a future where daily transportation is emission-free and sustained by smart charging infrastructure. That's why we've made it our goal to accelerate the adoption of electric mobility by bringing the most accessible and scalable charging solutions to the world. However, the transition from gas to electric cars will change a great deal of what we know about transportation. The growth and success of EVBox is driven by the passion and dedication of everyone in the company. Today, EVBox has grown into an international team across multiple offices in Europe and the United States, with hundreds of driven professionals from different walks of life working for us. **About the Team**: As a Regional Solution Engineer, you will focus on Pre-sales consulting, technical guidance, product demonstrations and Proof-of-Concepts (POCs) with hands-on assistance to customers and channel partners during pre-sales. **About the role**: You will operate from our Paris office in France and you will report to the Regional Director France. You will join a commercial team in France and liaise with technical team based in Amsterdam and Bordeaux. You will be the technical leader for French region ensuring alignment between markets and customers and internal Product & Development team. Your role is key for the commercial team and you will interact with Business Development Managers, but also directly with customers and other partners of the electromobility (back-ends and installers)**Responsibilities**: **Presales support**: - Provide product and service advice to existing and new customers: present and articulate the (technical) benefits of all our charging solutions and products to partners and customers - Lead and support the launch of new products and services in your region - Participate in a constructive feedback environment with dry-runs and role playing to relentlessly focus on "customer value" and "why EVBox" - Provide any necessary technical support to Business Development Managers during technical meetings with customers - Demonstrate products and services (FAT, SAT) to customers Understand evolution of regulations and technical requirements, communication internally to align our roadmap to French market specifications. - **Technical training and new product launches** - Provide technical trainings to sales teams and partners (both internal and external) - Inform partners, customers and team members about relevant issues and new releases - Lead and support the launch of new products, features and services in your region **About you** - Engineer/Master's degree with a technical background or equivalent work experience, preferably with a major in Electricity, Electronics, or Electro-mechanical field - 5+years of experience supporting in technical support, sales support or technical customer service, preferably in the industry - Expertise in French markets requirements on EV would be a plus, but not mandatory - Comfortable travelling to onsite and in-person sessions **Knowledge** - In-depth knowledge or willingness to acquire of the EV sector - Electrical and/or mechanical system knowledge - Affinity with renewable technologies, product and service innovation - Expertise in electronics standards and principles - Good understanding of software development and connectivity - Understanding of the product development process **Skills** - Verbal and written communication skills in French and English - Excellent communication skills both written and verbal - Capacity to synthesis the stakes to communicate to various stakeholders (internal and external) - General computer skills in Office - A problem solver with interest in customer issues and business **Advantages**: At EVBox, we believe that when people feel valued and rewarded, their potential is unlimited. We offer competitive salaries and review remuneration packages regularly to ensure that our pay always positively reflects performance. Furthermore, our benefits offering includes the following: - Work from Home Policy : 2 days in the Paris office - Holidays Swap (2 days) - Volunteer Day - Access to learning platforms and personal development budget - EVBox, we are committed to a non-discriminatory approach, providing equal opportunity for employment and advancement in all our teams and programs. We believe in an equitable, diverse, and inclusive workplace where all