French Speaking Content Moderator
il y a 6 jours
_**This job is based in Lisbon, Portugal, relocation required**_
**Location**:Lisbon
**Role**:French speaking Content Moderator
**Salary**:salary package 1,050 euro gross p/m (this does include monthly Christmas and and holiday bonus) plus additional 100 euro gross fixed monthly bonus plus around 150 euro net food voucher p/m + 20 euro monthly transport allowance
**Working hrs**:40 hrs p/week, rotational 24x7 operation
**Relocation Package**:flight reimbursement of up to 400 EUR, plus subsidised accomodation available (Room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included - discounted directly from the payslip)
**About the Role**
As a Content Moderator, you will ensure that all content uploaded to a leading e-commerce platform meets the company’s standards of quality, compliance, and safety. You will play a key role in maintaining trust in the platform by making rational decisions based on local market expertise and established guidelines.
**Key Responsibilities**
- Review content within agreed service levels and quality standards
- Ensure policy and legal compliance of all content uploaded to the platform
- Escalate issues in accordance with company procedures
- Stay up to date and adaptable to policy changes and process updates
- Maintain a strong knowledge of e-commerce products, services, and standards
- Work flexibly across shifts while adhering to standard operating protocols
**Requirements**:
- Fluent in French and English
- Have strong moderation skills and sound decision-making abilities
- Possess excellent verbal and written communication skills
- Demonstrate local market knowledge and cultural awareness
- Have a solid understanding of e-commerce
- Can cope with peaks in workload during promotional seasons
- Show empathy, professionalism, and strong customer service skills
**What We Offer**
- 6-month initial contract
- Full training provided
- Competitive salary package
- Career progression opportunities in an international environment
**About Talingual**
INDNI
Pay: 1,000.00€ - 1,250.00€ per month
Application Question(s):
- Do you want to live and work in Lisbon, Portugal?
**Language**:
- French (required)
- English (required)
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