Business Analyst

**Position**:
Business Analyst

**Summary/Objective**
- You will join the Cloud R&D team made up of around 50 engineers working in a startup spirit and driven by a Dev Ops culture. On a daily basis, you will interact with vendors, customers, and Arrow Cloud Business Units in different countries to enhance and develop our cloud service platform - ArrowSphere.

Your role will be to manage innovative integration projects with our major suppliers and customers. Among your tasks, you will evaluate their roadmap from a technical and functional point of view
**to identify its impact on ArrowSphere**. Among your tasks, you will be responsible for
**ensuring the quality**of vendor data on our platform and
**providing visions**
**and innovations**to implement on the ArrowSphere in order to stay ahead of our competitors.

**Responsibilities
- Market analysis
- Participating in product design and definition
- Participating in the development of the roadmap by proposing a vision
- Defining the needs
- Helping identify and analyze incidents / malfunctions following the implementation of new features.
- Setting up and using reporting tools for feedback
- Collecting information to evolve the technological environment or software features in our Business Units and / or our customers
- Responsible for designing and approving the functional requirements document with internal and external teams
- Responsible for following timelines and on-time delivery
- Risk management and escalation
- Responsible for customization of the product
- Responsible for software testing and validation
- Regular interaction with Arrow suppliers, customers and internal teams
- Responsible for the integration of the vendors and customers onto the platform
- Internal communication to the key people involved in the project in all regions

**Minimum Requirements/Education/Experience**
- Degree in Commerce and / or Engineering.
- At least 5 years of experience in similar role.
- Experience in**technical product management**.
- Able to analyze functional needs and requirements from technical point of view.
- Excellent written and spoken **communication** skills **in English and French.**:

- Technical background or experience as a developer, tester, IT business analyst, an architect, or technical/software sales engineer
- Knowledge of cloud services (PaaS, Saas, IaaS, etc.), including Microsoft Azure or Amazon AWS
- Strong, proven knowledge on REST APIs
- Experience with tools such as Fiddler, Postman, Chrome Developer Tools, etc.
- Proven ability to maintain project schedule/priorities
- Flexible, business-oriented and comfortable with verbal and written communication
- Experience with standard software development processes and methodologies (Agile and Continuous Integration/Delivery), including supporting tools such as Atlassian, Jira, etc.
- Knowledge of and ability to perform analyses such as, gap analysis, process mapping, root-cause analysis, risk analysis and requirements gathering
- Understanding general principles of digital platform design and architecture will be an asset

What's in it for you?
- Possibility to cooperate with the world's largest**Cloud service providers**:

- Regular interaction with more than 20 countries
- Autonomy and ability to drive key features of the roadmap
- Great work conditions in a nice startup spirit but inside a large worldwide group
- Extra days off for working time compensation depending on the Bank Holidays during the year
- Health care insurance - Mutuelle
- Health, long term sickness and disability insurance - Prévoyance

**Location**:
FR-Courbevoie, France (Rue Victor Hugo)

**Time Type**:
Full time

**Job Category**:
Information Technology