Pre-sales Engineer

VITEC Paris is headquartered in Châtillon, France. Founded by its current President, Philippe Wetzel, the Châtillon office has been a core engineering centre for the company since 1988. The team in Châtillon are always looking ahead. Our encode/decode solutions are 100% hardware based for high-performance video systems. R&D and cooperative research departments continue to develop future codecs for IPTV, video streaming and digital signage solutions that help organisations harness the power of video to engage, empower and evolve.

**About the role**:
Pre-Sales Engineers within VITEC’s European Customer Success team are responsible for working with the VITEC Sales Team to assist in generating sales and meeting sales targets.

**What you’ll do**:

- Work with VITEC sales team/channel partners to analyse customer requirements and propose solutions based on VITEC’s range of IPTV, Video Streaming and Digital Signage products
- Respond to RFPs, produce statements of compliance and bills of materials, and document proposed solutions
- Educate/train channel partners, consultants and customers on VITEC products/solutions
- Prepare and deliver presentations
- Demonstrate and promote VITEC products/solutions to channel partners and prospective customers
- Implement Proof-of-Concept solutions
- Contribute to the product roadmap by feeding back customer requests and ideas
- Visit customer sites to commission VITEC products/solutions.

**About You**:

- A technical professional with at least 2 years experience in a technical role such as a Pre-Sales Engineer, Technical Support Engineer or similar.
- Qualifications in Computer Science, Engineering, Networking or related field
- Good general skills in computing and technology
- Knowledge of IP network-based products and IP networking solutions
- Knowledge of digital audio/video technologies
- Knowledge of video streaming technologies
- Working knowledge of Linux and Windows
- Skills in software, shell scripting and/or web development
- Excellent written/verbal communication skills
- The ability to build customer relationships
- The desire and commitment to provide great customer service
- Good troubleshooting skills
- Fluency in French and English
- Fluency in another European language such as Spanish or Italian would be a nice-to-have

**Location**:
The role can be based in VITEC’s Châtillon office (92320), or at the Pre-Sales Engineer’s home office.

The role will involve regular visits and meetings in the Chatillon office, as well as at customer sites in Paris, elsewhere in France, Europe and North Africa. The total time spent on these visits or meetings is expected to be up to 30% to 40%.

**About VITEC**:
VITEC is a market-leading provider of IPTV, digital signage and video streaming technologies that help organisations harness the power of video to communicate, educate and entertain. VITEC is a pioneer in the design and manufacture of hardware and software for video encoding, decoding, transcoding, archiving, and streaming over IP. Our end-to-end video streaming solutions enable customers to capture TV and video content directly from any source and manage its delivery, as channels or within digital signage screens, to any connected device via an existing network.

From corporate, broadcast and venues, to accommodation, government and military, VITEC has global expertise in delivering complex, proAV solutions. VITEC’s award-winning IPTV platform is a powerful suite of services for content management, digital signage, video archiving, and video wall processing. Our encode/decode solutions are 100% hardware based, including PCIe cards with SDK for custom design or OEM for high-performance video systems.

Headquartered in Paris, France, we have a global reach through our offices across the Americas, Europe, Middle East, Africa and Asia Pacific. Making a difference with green initiatives, VITEC is the first Zero Carbon MPEG company and encourages customers to buy GreenPEG for continued environmental efforts to reduce greenhouse gases.

**Why work for VITEC?**:
**People**Our people come first. Our teams are dynamic and inclusive and each person in every team is unique and valued. We are big on autonomy and empowering individuals to make a difference.

**Work/life balance** When you thrive, we thrive. Work
- life balance is the key to a rewarding career. As you grow and develop, you’ll discover the tools, culture, and opportunities to help personalise your career journey, so it’s as unique and ambitious as you are. Hybrid and flexible working options are available too, where possible.

**Growth Potential** Working internationally with our team of experts means an always learning approach and there are lots of ways to play, problem solve and create. This growth will continue; innovation and evolution are key. Our growth is phenomenal - check out our company timeline and corporate overview - our future direction is clear.

**Diversity and Inclusion** Diversity, inclusiveness,