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Meeter&greeter Full Time

il y a 3 semaines

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Ambassadeur(ice) de la marque, vous serez en charge de développer un relationnel chaleureux, professionnel et en ligne avec les valeurs et codes de l’entreprise auprès de la clientèle locale et internationale. Vous serez en lien direct avec la Directrice de la Boutique et son équipe d’encadrement. **Responsabilités**: Le Meeter&Greeter est un rôle clé dans l’organisation de notre boutique. En tant que Meeter&Greeter, vos responsabilités seront les suivantes; - Donner un accueil chaleureux à nos clients; - écouter activement et informer efficacement nos clients; - connaître nos collections de prêt-à-porter pour comprendre les demandes des clients; - connaître et reconnaître nos clients fidèles; - assurer le respect du calendrier journalier ; - communiquer activement avec l’équipe. Notre Meeter and Greeter doit accueillir nos clients avec la plus grande diligence, chaleur et avec le désir de satisfaire leurs demandes. Notre Meeter and Greeter est la première personne que les clients voient lorsqu’ils entrent dans notre magasin, il est donc essentiel qu’il soit en mesure de leur fournir le meilleur conseil possible et un service optimal. Notre Meeter and Greeter est responsable de la gestion de notre flux de clients, et de son optimisation : après avoir accueilli chaleureusement les clients, il recueille leurs demandes et invite nos clients à se rendre au département correspondant, pour ensuite informer rapidement les collègues de l’arrivée du client via le casque. Le Meeter and Greeter sera également responsable de la gestion et de la planification de la journée de l’équipe, afin d’optimiser la couverture du magasin. **Profil recherché**: La clé du succès étant une bonne synergie entre savoir-faire et savoir-être, nous recherchons un.e collaborateur.rice avec une première expérience réussie dans un poste similaire. Les atouts essentiels pour vous épanouir dans vos responsabilités: - Excellent relationnel et sens de la persuasion - Personnalité dynamique et enthousiaste - **Excellente maitrise orale et écrite du Français et de l’Anglais (la connaissance d’une autre langue étrangère sera considérée comme un plus)**: - Polyvalence et esprit d’équipe Vous aimez la Mode, le sens du service et travailler en équipe ? Vous souhaitez vous engager pour une belle entreprise, reconnue pour ses valeurs et ses créations ? **ABOUT MAX MARA FASHION GROUP** Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter. The first Italian clothing company, founded in 1951, with the aim of offering "haute de gamme" women's clothing produced according to industrial processes of excellence. Passion, commitment and tradition have created a unique fashion style: - 9 brands - 60+ collections per season - 14,000,000+ items sold per year - 105 countries in the world - 2,500+ mono-brand stores - 10,000+ multi-brand stores - 27 languages spoken - 5,500+ collaborators in the world Our organisational structure is based on 44 Departments including Fashion Design, Marketing & Sales, Operations, Retail, ICT, Architecture Design, Economics, BI, etc.