Web & Digital Platforms Coordinator / Web & Digital Content Coordinator

**BACKGROUND**

**Start Date**: November 2025

**Reporting to**:

- Communications Manager

**ROLES & RESPONSIBILITIES**

**Website & Digital Platform Management**
- **Web & App Development**:

- Work with the Communications Manager and external web agencies (IT company, developer, and UX/UI designer) to design and implement new website and app features that align with user needs and improve existing designs based on Worldchefs’ needs.
- Collaborate with the Communications and Project teams to optimize web presence, including homepage, landing pages, and conversion flows.
- Develop requirements documents, functional specifications, and mockups to illustrate product ideas and concepts.
- Maintain and update company process handbook and create user guides in English.
- **Content & Platform Updates**:

- Act as webmaster to update content on the Worldchefs website, mobile app, and Worldchefs Academy online course.
- Oversee the competition management systems; configure system to work for each competition, train the judges and organizers, and provide support during the competition

**Digital & Content Management**
- **Documentation & Guides**: Develop technical documents, functional specifications, user guides, and mock-ups.
- **Content management**: Publish events, news, and multimedia content across web and digital platforms.

**SEO & Analytics**
- **Performance Tracking**: Use analytics tools (e.g., Google Analytics, Google Lighthouse, SEMrush, PageSpeed Insights, Cloudflare) to monitor and analyze key performance indicators.
- **Reporting & Insights**:

- Compile monthly SEO, domain, web, and product reports, analyzing results for improvement.
- Support the Communications team in implementing SEO best practices and optimizing internal tools/processes.
- **Analytics Reporting**: Monitor and report on digital campaign performance, providing insights and recommendations.

**Marketing & Communications Support**
- **Campaign Execution**: Support digital marketing initiatives and traditional event-based marketing activities.

**Security Management**
- Ensure all products and service providers comply with GDPR and Data Protection laws.
- Utilize Cloudlfare and other tools to monitor security measures, review traffic insights, ensure safer browsing, and keep user data safe across web domains.

**Administrative & IT Support**
- **Content Management**: Organize communication materials and maintain digital assets, including photo libraries.
- **Certification Assistance**: Support the creation and distribution of digital certifications.
- **Office IT Management**: Oversee IT infrastructure and assist with IT-related administrative tasks.
- **Additional Responsibilities**: Complete training and other tasks assigned by the Communications Manager.

**QUALIFICATIONS & SKILLSEducation & Technical Experience**
- **Bachelor’s degree** in one of the following fields (or related):

- Web Development
- Information Technology (IT)
- Digital Communications
- **2-3 years of experience** managing web-based products and digital communications.
- Experience in creating and updating content on websites.

**Bonus Skills**
- Proficiency with WordPress CMS, Elementor theme, WordPress Plugins, Guttenberg Editor.
- Experience in working with SEO tools such as SEMrush or Yoast Plugin.
- Experience with **SEO best practices** and **Google Analytics**, **Google Tag Manager.**
- Familiarity with **Adobe Creative Suite** (**Photoshop**, **Illustrator**, **InDesign**, **Lightroom**).
- Experience with **Agile methodologies** (e.g., **Kanban**).
- Experience with tools such as JotForm, Credly, Egnyte, DocuSign, Lucid chart, Canva will be a plus.
- Basic design skills using **Canva**, **Illustrator**, and **Photoshop** is a plus

**-**Strong understanding of **web trends**, **UX design principles**, and **digital marketing tools**.
- **Graphic design**, **photography**, or **video editing** proficiency.
- Multilingual abilities - **English proficiency (IELTS 8.0 / CAE C1 / TOEFL iBT 110+)** required; additional languages are a plus.

**Soft Skills**
- Strong **organizational** and **multitasking** abilities.
- **Collaborative mindset** with a can-do attitude.
- Ability to **work independently** and **meet deadlines** in a fast-paced environment.

**-**Excellent **verbal**, **written**, and **presentation skills** in English.

**About Worldchefs**

The World Association of Chefs’ Societies, known as Worldchefs, is a federation made up of 110 national chef associations. A leading voice in the hospitality industry, Worldchefs carries years of history since its founding in 1928 at the Sorbonne by the venerable Auguste Escoffier.

Representing a mobilized international membership of culinary professionals, Worldchefs is committed to advancing the profession and leveraging the influence of the chef jacket for the betterment of the industry and humanity at large.

Worldchefs is dedicated to raising culinary standards and social awareness through these cor