Sales Engineer

il y a 5 jours

Paris, France Flowserve Corporation Temps plein

Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

**Responsibilities**:

- Provide local technical support to the Key Account and maximize value on a local level.
- Working with Key Account global account manager, provide input and support into monthly or quarterly KPI’s.
- Strong communication with Project Manager for a smooth transition from bidding to project phase.
- Track all upcoming projects and work with Global Account Manager to make certain they are followed up and managed according to the commitments in the Frame Agreement.
- Provide 100% - 24 hours/7 day a week support for any and all of Key Account issues and actions.
- Establish strong business relationships with Key Account stakeholders in his / her region to make certain single point of contact is established and the proper level of cooperation and trust is provided.
- Conduct product training and support to all Key Account sites and personnel as required.
- Working with Key Account and Global Account Manager pro-actively look for enhanced product solutions (existing and upcoming new products) and present to Key Account to drive lower costs.
- Conduct quarterly meetings (Sites and Engineering Offices) with all key stakeholders on a local level to review and discuss business related issues, metrics and actions.
- Provide technical support and assistance to all Key Account project teams - sizing and selection - product reviews etc.
- Reporting to Sales Director EMEA.
- Other duties as assigned.

**Requirements**:

- 10 years of experience in the same industry.
- Broad based industry experience and knowledge.
- Experience understanding customer specifications and contract/purchase order review.
- Understanding of manufacturing process and fabrication standards.
- Exhibit leadership and the ability to communicate at all levels with the organization.
- Familiarity with industry specifications.
- Ability to read, analyze, and interpret the most complex documents.
- Ability to respond effectively to the most sensitive inquiries or complaints.
- Fluency in French and English is a must.
- Communicate effectively with customers and Flowserve business units, at various organizational levels, located globally.
- Advanced customer service experience and skillset.
- Computer Skills including spreadsheets, presentation programs and Salesforce strong knowledge.

**Req ID** : R-4168

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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