Luxury Quality Coordinator

**Job Title**: Luxury Quality Coordinator (Independent Contractor)

**Location**: Remote

**Contract**: Independent contractor

**Company**: Be Essential Club, a French Destination Management Company (DMC)

**About Us**:
Be Essential Club is a renowned French DMC specializing in curating exceptional luxury travel experiences for discerning clients worldwide. We pride ourselves on offering bespoke itineraries that showcase the best of France and other parts of Europe. To maintain our high standards, we are looking for a dedicated and meticulous Luxury Quality Coordinator professional to join our team.

**Position Overview**:
**Key Responsibilities**:

- Oversee all tour details to ensure every aspect is meticulously organized, including confirming the accuracy of contact information for tour guides, drivers, airport greeters, and other key personnel.
- Manage travel arrangements, ticket bookings, tours, and activities as needed to meet client expectations and company standards.
- Handle any travel issues, conflicts, or complaints promptly and effectively, escalating only when necessary.
- Maintain perfectly accurate records of bookings, payments, transactions, phone calls, and meetings.
- Ensure high attention to detail and follow-up on action items, clients, and tracking/meeting deadlines.
- Proactively contribute to improving our service offerings and vendor partnerships.
- Collaborate with internal teams to support agency efforts by accomplishing related tasks as needed.
- Communicate closely with suppliers and clients using our in-house technology to ensure smooth coordination and exceptional service delivery.
- Regularly update all content related to our offerings to reflect the most current information from suppliers.
- Perform any additional duties or tasks assigned by management as needed to support overall company operations and objectives.

**Your Schedule**:

- 40 hours per week with flexible working hours.
- Monday to Friday, with weekend availability upon request if needed.

**Soft Skills Required**:

- **Meticulousness**: Exceptional attention to detail in all tasks.
- **Efficiency**: Strong organizational skills to manage multiple tasks and deadlines.
- **Proactiveness**: Anticipates needs and takes action without requiring constant direction; keeps the team informed with regular updates.
- **Resourcefulness**: Actively seeks information and solutions to challenges; finds the best options to meet client needs.
- **Communication Skills**: Excellent verbal and written communication skills in both English and French.
- **Customer Service**: Ability to provide exceptional, personalized service to clients.
- **Stress Management**: Ability to remain calm and efficient under pressure and meet deadlines.

**Hard Skills Required**:

- **Social Media Savvy**: Familiarity with leveraging social media for communication and marketing.
- **Technical Aptitude**: Quick to learn new technologies and tools.

**Qualifications**:

- Bachelor’s degree in Tourism, Hospitality, or a related field (preferred).
- Bilingual in **English** and **French**.
- Previous experience in luxury hospitality, travel agencies, or concierge services is a strong advantage.

**Benefits**:

- Flexible schedule.
- Opportunity to work remotely.
- Competitive pay of 2,200-2,500 € per month, based on experience, plus bonuses.

**Why Join Us?**

Become a part of a dynamic and passionate team dedicated to creating unforgettable experiences for our clients. You will have the opportunity to work in a flexible environment, contributing to a company that values quality, creativity, and innovation in luxury travel.

Pay: 2,200.00€ - 2,500.00€ per month