Head of Corporate Communications, Fbl

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:

- Define and deliver a high impact strategic communications programme, leveraging the full suite of channels (earned/ owned) to drive employee pride and advance and protect Visa’s reputation in the cluster.
- Develop strong relationships with senior leaders in the France, Belgium & Luxembourg (FBL) sub-regional “cluster” (headquartered in Paris, second office in Brussels) playing an active role in the FBL leadership team and offering strategic counsel on key matters.
- Lead the planning and activation of key communications programmes in FBL in partnership with retained PR agencies including announcements, events key notes, campaigns, messaging and content development & delivery across multiple channels & audiences.
- Bring to life Visa’s role and legacy as a sponsor of the Olympic and Paralympic Games, developing and delivering a high impact strategic communications programme for Paris 24.
- nfluence colleagues across the business to help drive understanding of the value and impact of Corporate Communications, offering relevant strategic counsel.
- Lead a small but impactful team to drive positive results, ensuring they have relevant goals and development plans in place to further their careers.
- Build a network of media contacts on behalf of the company, managing a media engagement programme with key local spokespeople.
- Create engaging written and visual content including press releases, statements, blogs, briefing documents, video, infographic, social media content.
- Drive an inclusive and learning culture amongst communication colleagues in the European region, sharing best practice and learnings.
- Partner with colleagues in the London-based hub Europe Corporate Communications team, and US-based global team, to feed into campaign development, influence global & European plans and tailor activity for FBL
- Respond to incoming media enquiries, working with colleagues in the region to respond as needed.
- As a member of the European Corporate Communications team, help Visa respond to a major crisis by undertaking assigned actions and responsibilities, ensuring ability to respond out of hours in event of a crisis scenarios.
- Manage project budgets, ensuring alignment with procurement and finance processes.
- Track and measure communications activity using available tools and delivering against agreed goals and KPI’s.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

**Qualifications**:

- Passion for creating engaging corporate communications campaigns that meet business objectives
- Proven experience of developing and implementing communications programmes, reputation management and interacting with media
- Experience of working in a matrixed, multi-national corporate environment
- Strong written and verbal communications skills in French and English, with other European languages an advantage
- Excellent communication and interpersonal skills and proven ability to advise and influence senior internal stakeholders in a leadership role
- Ability and flexibility to manage multiple projects under pressure
- Experience of managing performance and development of team members, inspiring success and creating an inclusive environment
- Effective management of agencies
- Experience of media evaluation and analysis
- Experience of using digital channels and social media strategies for PR purposes
- Strong planning and project management skills
- Budget management
- Experience of managing crises & issues
- Educated to degree level or equivalent PR qualification

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with