Emea Services Chief of Staff

Job Category

Operations

Job Details

**About Salesforce**

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**Role overview**

The Chief of Staff oversees and consolidates the day to day running of the EMEA Professional Services organization, partnering with the EMEA Services leader to focus on customer impact and delivering against ambitious goals

This role will lead programs across EMEA and provide operational support to senior leadership, while also executing global strategy.

**Responsibilities**

The roles responsibilities will adjust depending on the time of the year and business objectives, and will collaborate with many teams that help drive the overall success of EMEA Services - these include Recruiting, Finance, Business Operations and Marketing.
- Provides counsel to services leadership, regionally and globally
- Creates and maintains cross-department and cross-organisational relationships that support leadership
- Creates internal and external communications for EMEA Services
- Responsible for the delivery of critical initiatives, including but not limited to Diversity, Equality and Inclusion programs and EMEA Services V2MOM’s
- Ensure that all Global initiatives are accurately delivered in EMEA across the Operating Units (on-time with the correct outcomes)
- Prepares/supports the EMEA Leader with Services QBR presentations, distribution ELT QBRs, Global meetings, All-Hands calls
- Acts as a delegate as needed

This Chief of Staff represents and acts on behalf of the EMEA Services Leader for the following:

- Supports Planning/Outlook process - G4G, LRP, Quarterly bookings/billings
- Coordination with Finance
- Supports Quarterly Business Reviews (QBR)
- Talent review, performance management oversight, top talent initiatives
- ES and Recruitment SPOC
- Support field enablement - timing and logistics
- Coordination with IT/Systems team for modifications/automation

**Experience / skills required**
- Broad-based business and technology professional with proven experience in support or services delivery and management experience, with track record of running a P&L and/or operations
- Highly organized, ability to coordinate activities of senior leaders to drive alignment and attainment of goals
- Skillful in collaboration and diplomacy to ensure smooth working relationships across matrixed teams
- Extensive experience addressing and collaborating with senior executives
- Proactive problem-solver, ability to stay one step ahead
- Consistent track record of building great teams and relentless operational execution
- Ability to implement at both the strategic and tactical level
- Shown success building strong relationships with all levels of an organization
- Excellent team player able to work with virtual and global cross functional teams
- Ability to quickly grasp and distinctly explain technology and business concepts
- Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Benefits and Perks

Accommodations

Posting Statement

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