Head of Design

Welcome to the #1 home exchange community in the world **At HomeExchange, we envision a new mode of travel**: through home exchanges. Our company runs today the world’s largest home exchange community, with 200k members in 130 countries. Thanks to an innovative system, the platform offers a flexible and secure service, so that the members live an authentic experience based on trust and hospitality. Our way of life is shared by the worldwide HomeExchange community. It is in keeping this vision that we take on new initiatives every day to design unforgettable experiences for our members. We find that respect, freedom, and kindness go hand-in-hand with ambition, innovation, and confidence. If you see yourself also manifesting these notions, searching for authentic experiences and exhibiting a concern about the preservation of our planet we invite you to join us. Let's build the future of travel together **We’re currently at a key stage in our product’s evolution**: With a brand identity redesign underway, and ambitious goals to simplify the user experience and boost conversion, we’re looking for a Head of Design to help us scale our design practice and lead this exciting new chapter. As Head of Design, you’ll oversee the full scope of design at HomeExchange: UX, UI, design system, User Research and Product Brand experience.You’ll report directly to Alice, our Chief Product Officer, and lead our team of 4 Product Designers: Catherine, Clara, Rocio, and Marko. This role blends strategic leadership, team management, and hands-on contribution to our most critical product design projects. Your missions 1. Drive design vision & brand alignment - Define and own a clear design vision that aligns with the product strategy and the new brand identity - Contribute to the brand redesign rollout, ensuring a consistent and meaningful user experience - Partner with Brand, Marketing, and Product teams to bring the brand to life across the product — from design to tone of voice to micro-interactions - Set and uphold high quality standards: clarity, simplicity, usability, and that extra bit of delight 2. Lead, structure & scale the design team - Manage and coach the design team (currently 4 designers): support growth, encourage ownership, foster autonomy - Structure the team’s operations: processes, documentation, tooling, design system - Create a collaborative, positive environment where high standards and a sense of responsibility thrive 3. Champion UX and data-informed design - Supervise and promote a user research culture: interviews, testing, user feedback — ensuring insights are translated into design decisions - Encourage a data-driven mindset: use product usage data, KPIs, and quantitative analysis to identify improvement areas and back up design choices - Work closely with PMs and Data to ground the design team’s work in clear, measurable impact goals 4. Hands-on design contribution - Actively contribute to high-stakes or complex design projects where your expertise can make a difference - Ensure coherence and usability across our key user journeys - Support day-to-day design production when needed — with a "lead by example" mindset - Prior experience managing a design team, and a passion for mentoring and growing talent - Solid experience (min. 7 years) as Product Designer, with strong UX/UI skills and a proven track record in digital product design - Experience in B2C or online platform in scale-up environments is highly valued - Comfortable balancing vision and execution — you can zoom out or dive in as needed - Fluent in French & English (spoken and written) - Experience in the US or international markets is a plus **Benefits**: - Full-time position - Company social events - Flexible WFH policy - Free Membership to our travel network **Please send us**: CV Cover Letter