Field Service Engineer

il y a 1 jour

Lyon, France Tecan Temps plein

**Join Tecan Join the market leader**
**Work in an international and dynamic environment, share our success**

Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?

Then look no further and join our French Service team as a

**Field Service Engineer 100%**:
**What you will do**

As a Field Service Engineer based in Toulouse's area, working for an industry leader, you'll join a global team of engineers that are committed to ensuring Tecan’s professional service for our customers who utilize our scientific instrumentation and software. In this position you are responsible to provide service and customer support during field visits or dispatches. Additionally, you build positive relationships with our customers, and comprehend customer requirements.

**Responsibilities will include**
- Execution of service actions, installations, problem diagnosis, preventive maintenance
- Training of new and existing customers on the use and maintenance of our systems (Hard
- and Software)
- Diagnosing of errors or technical problems and determination of proper solutions
- Sharing of information obtained from unique problems or specialized trainings with the rest of your team
- Documentation of service actions according to industry standards

**What you bring along**
- Bachelor or Master’s degree in life science (Biology, Chemistry or similar)
- At least two years’ experience in Field Service and/or Application Support
- Experience in the field of lab-automation is a clear plus
- Excellent communication skills in French and English (B2 minimum)
- A valid driver’s licence
- Strong analytical and problem-solving skills
- Highly customer-oriented mindset

***

**What you will get**
- Comprehensive Compensation and Benefits package
- Progressive employment conditions
- Exciting career opportunities
- Wide range of training courses
- International and diverse environment (30+ different nationalities)
- Strong company culture with rich history
- Global mindset with “Swissness” at heart

Join Tecan, a great place to work Read about our recent certification from Great Place to Work.

**We care about people - Join the market leader.**
People every day all around the world will benefit from more personalized healthcare. The promise of better, faster, more cost efficient solutions is now within our grasp. And that’s the world in which Tecan plays a vital role - helping advance healthcare - through advanced life science research and diagnostic solutions. We constantly seek new ways to steer innovation.

**Every lab. Every day. Empowered.**
Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.

**We care about our culture.**
Our values - trust, highest standards and ambition - are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise - ‘Always there for you’.
- Legal entity: Tecan France S.A.- City: Lyon- Country: FR

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