IT Operations Manager

il y a 2 jours

SaintBerthevin, France Univers NOZ Temps plein

**NOZ - 100% great deals, 100% circular economy - is hiring its IT Operations Manager.**

**Responsibilities**:
**Team Management & Coordination**
- Supervise, support, and coach managers from different teams:

- IT support (France & Romania)
- Store and logistics platform maintenance
- Store hotline
- Incident management

**Vendor Management**
- Manage external service providers, subcontractors, and consultants
- Lead and follow the outsourcing strategy

**Budget Management**
- Create, monitor, and improve the IT department budget (Capex / Opex)
- Help with medium
- and long-term financial planning

**Reporting**
- Prepare and approve key reports and performance indicators (KPIs)

**Education & Language Skills**
- Degree in IT, engineering, or similar (Bachelor's or Master's level)
- Fluent in French and English (international environment)

**Experience & Key Skills**
- At least 10 years of IT experience, with 5+ years in team or project management
- Good understanding of business needs and IT challenges
- Strong leadership and team motivation skills, especially with international teams
- Well-organized and confident in decision-making
- Independent, reliable, and able to manage stress
- Goal-oriented with a strong service mindset

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