Senior Supervisor, Stores

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

Nike Paris - House of Innovation (HOI) - Facilities & Maintenance Specialist Description

Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream, and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders, and visionaries. At Nike, it's about each person bringing skills and passion to a challenging and constantly evolving game.

Today, the opportunities for growth across Nike's business portfolio offer more potential than ever. Nike Facilities Management plays a leadership role in these opportunities by providing expertise and insight to drive near-term profitability, strategic investment, and risk management in an evolving macroeconomic environment. We plan, execute, and deliver services for Nike's multi-billion-dollar retail store portfolio across diverse geographies, while managing the company's investment in our stores, improving our processes, and staying up to date with marketplace trends. Our people and culture distinguish us as a world-class Facilities team that lives its organizational mission: to drive an enhanced environment to our athletes and consumer through premium, sustainable, and scalable service programs.

As a Facilities & Maintenance Specialist for Nike House of Innovation, you will play an important role in realizing the Nike strategy in our Key City. You will be responsible to support the maintenance of our HOI location by assisting the Facilities & Maintenance Head Coach in his missions and being a key contact for the building occupants, the vendors and service providers.

You will report into the Facilities Head Coach while working closely with different departments in the building and the Facilities team in our European Head Office located in The Netherlands. You will be responsible to support the maintenance of our retail location by recognizing business opportunities, investments, projects, or program opportunities. You will work across a broad range of teams from Store Management, Construction, Real Estate, Health & Safety, Store Operations, Retail Leadership while managing the services of third-party vendors.
- Responsible for the physical spaces used by Nike incorporating the administration of all related maintenance and cleaning activities, building usage, and upkeep for the HOI location and corresponding WD+C support.
- Focus on providing services which help ensure a safe, healthy, and effective work environment to our athletes and consumers
- Manage Work Orders request in our Facilities Management tool (Service Channel platform) to deliver KPI's in alignments with contractual agreements.
- Follow up agenda of the planned preventative maintenance visits. Follow up on remedial works and required paperwork.
- Welcome, escort and manage HOI vendors everyday associated with FM.
- Work on projects and opportunities that help optimize inefficiencies and reduce OPEX.
- Work across the Nike matrix to address challenges and resolve issues in a timely manner. Solving a range of problems through long-term insights and actions by maintaining communication with store team, soliciting feedback, and advising on business processes.
- Maintain knowledge of all current building systems, processes, administrative documentations (related to the security commission), as well as policies and procedures.
- Managing projects related to the implementation of upgrades or policy changes as assigned
- Maintain close relations with our Facilities vendors, SSIAP team, and internal stakeholders, building understanding of needs and requirements
- Develop, maintain, educate, and train on facilities processes and documentations, while continuously striving for increased efficiencies and effectiveness.
- Create and analyze reports to track KPI's and deliver service excellence - Facilitate Indepe