Supervisor - - Printemps

il y a 2 jours

Paris, Île-de-France Marc Jacobs Temps plein

Position:

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a
Supervisor
to join the team based in
Printemps.

As a Supervisor for our Printemps store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Job responsibilities:

Brand Ambassador/Team Management

  • Excite and install passion and pride for the brand.
  • Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
  • Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.
  • Support and coach the Sales Ambassador.

General Store VM/ Client Management

  • Reflect the visual merchandising guidelines promoting the brand image.
  • Enhance customer service standards in store to ensure the best client journey.

Sales/ Business Monitoring

  • Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
  • Build and maintain a relationship with them.
  • Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
  • Process the sale in a confident and professional manner.
  • Gather the client's CRM details to enlarge your client book.
  • Drive your product knowledge by keeping up to date with fashion trends.
  • Update yourself on all product lines through research.
  • Ensure all Company policies and procedures are attended.
  • Support control and management of stock.

Profile & Experience:


• A minimum of 3 years' experience in sales in a luxury, high fashion environment


• Experience in selling RTW / LG


• Passion for fashion and sales


• A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience


• Excellent personal presentation – a Marc Jacobs Brand Ambassador


• Understanding of Retail KPIs


• A fluent level in English & French is essential and additional languages are an advantage

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