Visa Assistant

**Duties**:
The Nonimmigrant Visa (NIV) Assistant performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing guidelines.
Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work.
Customer service focus is essential in a visa unit that addresses applicants in person daily.
The position requires a high-level of attention to detail to spot trends or potential issues and escalate those as necessary.
The job holder is fully cross trained to function in any role as required by visa demand and scheduling.

**Qualifications and Evaluations**:

- Requirements:
**EXPERIENCE**:
**JOB KNOWLEDGE**:
Good understanding of local governmental organizations, immigration law and practices, and cultural and social practices.
- Education Requirements:
**EDUCATION**:
Completion of High School is required.
- Evaluations:
**THESE WILL BE TESTED**

**LANGUAGE**:
ENGLISH level - Good Working Knowledge ; speaking/reading/writing.

FRENCH level - Fluent; speaking/reading/writing, may include the ability to translate.

**SKILLS AND ABILITIES**:
Intermediate knowledge of Microsoft Word and Outlook, and basic knowledge of Microsoft Excel and Power Point is required.
Must be able to perform work with accuracy at a quick, rapid pace.
Must be able to deal effectively with the public, exercising tact, and be able to work under continuous pressure and time constraints.
Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with mínimal supervision, and strong interpersonal skills.
Must have good skills for drafting written correspondence in both English and local language.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
**SALARY**: the **annual gross salary includes**: the profit-sharing allowance, the vacation allowance, the bonus allowance and the “Comité d’Entreprise” allowance.

**MEAL TICKETS**: Meal tickets have a face value of EUR 8.25/day. 60% of the daily amount is paid by the U.S. Government. An employee contribution of EUR 3.30 per ticket will be deducted in payroll. The number of meal tickets is limited to 202 workdays per year.

**TRANSPORTATION**:Employees are eligible for a reimbursement of 50% of the cost of public transportation passes purchased for commuting purposes.

**HOLIDAYS**: The U.S. Missions in France observe eleven U.S. holidays per year and up to ten French holidays.

**For EFMs**, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.