IT Technician

il y a 2 semaines


Paris, France Siconsulting Temps plein

We are seeking an IT Technician with a minimum of three years of experience to provide proximity IT support for end-users, focused on resolving advanced IT issues with an emphasis on ongoing optimization.

**Key Skills**:

- Technical Proficiency: Strong knowledge of computer hardware and software, including installation, configuration, and troubleshooting.
- Communication Skills: Ability to effectively convey technical information to users of varying expertise levels, providing clear instructions and responsive support.
- Problem-Solving Skills: Excellent analytical abilities to quickly diagnose and resolve issues, minimizing disruptions for end-users.

**Key Responsibilities**:

- Provide proximity IT support for end-users, addressing technical issues in person and remotely
- Troubleshoot hardware and software problems both onsite and via remote access
- Set up and repair workstations and related equipment as required
- Assist with videoconference setups and related technical support
- Develop and maintain user guides, staff documentation, and training materials
- Ensure SLA are met to maintain a high level of service

**Other Qualifications**:

- Demonstrated expertise and professionalism in a high-level VIP context
- Proficient in verbal and written English
- Strong customer service orientation with a commitment to user satisfaction
- Ability to thrive in a collaborative work environment
- Quick learner with a willingness to share knowledge and skills with the team

Type d'emploi : Temps plein

Rémunération : 34 000,00€ à 38 000,00€ par an

Avantages:

- Intéressement et participation
- Prise en charge du transport quotidien
- RTT

Expérience:

- IT technician: 6 ans (Requis)

Langue:

- Anglais (Requis)

Lieu du poste : En présentiel


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