IT Technician

il y a 2 jours


Paris, France Mistral AI Temps plein

We are seeking a skilled and motivated IT Technician to join our growing team at Mistral AI.

The role reports to our IT Manager.

**Key Responsibilities**
- Technical support:

- Register and follow incident tickets while maintaining effective communication with users throughout the resolution process
- Group IT Asset Management:

- Conduct the installation, configuration, and updates of the personal computers
- Assess business needs and contribute to the evolution of our practices in line with current standards
- Supervise the shipment and return of IT equipment at the headquarters and internationally, and manage the stock
- Monitor and maintain updated inventory records (list and allocation of equipment)
- IT Security:

- Manage user accounts

**You may be a good fit if**
- You have previous experience in technical support or a helpdesk in a fast-paced environment
- You have excellent interpersonal and communication abilities, with the capacity to explain technical concepts to non-technical users
- You are able to handle multiple tasks and priorities in a dynamic environment
- You are able to work effectively within a team and collaborate with various departments
- You are fluent in English. French is a plus
- You hold degree in Computer science, Information technology or related field (Bac+2)

**Benefits**
- Competitive cash salary and equity
- Food : Daily lunch vouchers
- Sport : Monthly contribution to a Gympass subscription
- Transportation : Monthly contribution to a mobility pass
- Health : Full health insurance for you and your family
- Parental : Generous parental leave policy
- Visa sponsorship

Type d'emploi : Temps plein
Statut : Cadre

Rémunération : 30 893,00€ à 32 905,00€ par an

Avantages:

- Aide au logement
- Formation linguistique offerte
- Garde d'enfants
- Intéressement et participation
- Réductions tarifaires
- Véhicule de fonction

Exigences linguistiques flexibles:

- Français non requis

Horaires:

- Du lundi au vendredi
- Flextime

Rémunération supplémentaire:

- 13ème Mois
- Commissions
- Heures supplémentaires majorées
- Primes
- Prime trimestrielle

Lieu du poste : En présentiel


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