IT Technician
il y a 2 jours
We are seeking a skilled and motivated IT Technician to join our growing team at Mistral AI.
The role reports to our IT Manager.
**Key Responsibilities**
- Technical support:
- Register and follow incident tickets while maintaining effective communication with users throughout the resolution process
- Group IT Asset Management:
- Conduct the installation, configuration, and updates of the personal computers
- Assess business needs and contribute to the evolution of our practices in line with current standards
- Supervise the shipment and return of IT equipment at the headquarters and internationally, and manage the stock
- Monitor and maintain updated inventory records (list and allocation of equipment)
- IT Security:
- Manage user accounts
**You may be a good fit if**
- You have previous experience in technical support or a helpdesk in a fast-paced environment
- You have excellent interpersonal and communication abilities, with the capacity to explain technical concepts to non-technical users
- You are able to handle multiple tasks and priorities in a dynamic environment
- You are able to work effectively within a team and collaborate with various departments
- You are fluent in English. French is a plus
- You hold degree in Computer science, Information technology or related field (Bac+2)
**Benefits**
- Competitive cash salary and equity
- Food : Daily lunch vouchers
- Sport : Monthly contribution to a Gympass subscription
- Transportation : Monthly contribution to a mobility pass
- Health : Full health insurance for you and your family
- Parental : Generous parental leave policy
- Visa sponsorship
Type d'emploi : Temps plein
Statut : Cadre
Rémunération : 30 893,00€ à 32 905,00€ par an
Avantages:
- Aide au logement
- Formation linguistique offerte
- Garde d'enfants
- Intéressement et participation
- Réductions tarifaires
- Véhicule de fonction
Exigences linguistiques flexibles:
- Français non requis
Horaires:
- Du lundi au vendredi
- Flextime
Rémunération supplémentaire:
- 13ème Mois
- Commissions
- Heures supplémentaires majorées
- Primes
- Prime trimestrielle
Lieu du poste : En présentiel
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