Key Account Manager

il y a 9 heures

Suresnes, France Ingenico Temps plein

Date: Sep 4, 2025
- Company:

- Location: Suresnes, FR, 92150

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

**Responsibilities**:

- **Account ownership & planning**: Build 12‑month account plans, executive maps, QBRs; identify whitespace (self‑checkout, mPOS, SoftPOS, value‑added apps).
- **Prospecting & pipeline**: Land new retail logos and expand in existing ones; maintain healthy multi‑stage pipeline with clear next steps and MEDDICC discipline.
- **Deal leadership**: Run complex pursuits (RFI/RFP), structure pricing and commercials, lead negotiations with Procurement & Legal; secure SOWs and MSAs.
- **Solution selling**: Articulate business value (ROI/TCO, conversion uplift, basket size, labor savings). Align checkout journeys (line‑busting, clienteling, BOPIS/Click‑&‑Collect, returns).
- **Technical coordination**: Orchestrate with **Solution Engineering** on SDK/API scope, certifications (EMV/PCI), pilots/POCs and scale‑readiness; manage dependencies (acquirer/PSP/ISV).
- **Delivery handover & success**: Coordinate with Delivery/CS for deployment plans, SLAs and success metrics. Track adoption and drive land‑and‑expand motions (apps/services/geographies).
- **Partner motions**: Build co‑sell with **PSPs, ISVs, acquirers and integrators**; create joint value propositions and marketing moments (NRF Europe, Retail Days, local events).
- **Voice of customer**: Feed market insights to Product/Strategy (features, certifications, peripherals) and shape win themes vs. competition.

**Requirements**:

- **5-8+ years** selling complex solutions to **enterprise retailers** (stores estate, HQ/Central IT, Ops, Procurement, Finance). Track record of **100%+ quota** attainment.
- **Payments & retail fluency**: Acceptance, EMV/PCI basics, Android POS/SoftPOS, TMS/estate management, integrations (PSP/acquirer, OMS/ERP/POS).
- **Enterprise selling rigor**: RFP/RFI leadership, multi‑stakeholder navigation, executive engagement; proficiency with **MEDDICC** (or equivalent) and close plans.
- **Commercial acumen**: Pricing structures (bundles, TCO, volume tiers), margin thinking; ability to build business cases.
- **Technical literacy**: Comfortable with **SDKs/APIs**, device management, certifications, security concepts; can run/coordinate demos and POCs.
- **Languages**:Fluent French & English** (another EU language is a plus).
- **Tools**: Salesforce (or similar), Excel/PowerPoint; basic project tools.
- **_The role is based in Suresnes._**

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn

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